Flight Simulator no longer in my game library

Tobias Philip Bøcher · May 10, 2023

I bought Flight Simulator in-game through game-pass on another account - now all of a sudden I can't find the game anymore in my library despite having played it for many months.

Earlier this week I then attempted to play it but was met by the error upon opening "You're too early. We know that you really want to get started but you'll have to wait just a bit longer. Check the store to see the launch date".

I then deleted the game to reinstall it, however the game does not show up in my game library so I couldn't perform the reinstallation. So it seems like i dont own the game anymore although i have played it a lot since buying it in June 2022 and also recieved order confirmation, been billed etc.

I have checked if I was logged into the correct account that I bought it through. I also checked the account that I had the game pass with.

:)

SwordofWhedon

Flight simulator is in your library, open the Microsoft store app and click library or look the game up in the store. Xbox is a platform that covers many devices including game consoles and mobile phones as well as PC, and is the back end network that drives flight simulator

Tobias Philip Bøche

Hi, thanks for the reply.

Yes I can see that I bought the game from the order history and that I paid from my bank.

But the game is still not there - most likely because I bought it in-game.

SwordofWhedon

have you looked at the 40th anniversary version? All copies of Microsoft flight simulator werw upgraded to this version

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on getting your game to work.

If I may ask, do you see this game on your order history from your account that bought the game?

Please make sure to check it here:

https://account.microsoft.com/billing/orders/

When you go to the Microsoft store and search for the game, does it ask you to buy it?

Tobias Philip Bøche

Its this version that I can see in the store. Unsure if its the one I bought (bought it in June 2022). However neither one is in my library.

Flight Simulator no longer in my game library