Flight Simulator 2020 Purchaced Premium upgrade and Premium Deluxe upgrade. Possible to get...

Hi,

It is possible to request a digital product refund, and you can find more information on how to do that here.

I hope this helps.

Kind regards

For now, there is only the premium deluxe bundle of MSFS which already includes premium deluxe upgrade : Buy Microsoft Flight Simulator: Premium Deluxe - Microsoft Store en-CA

But if there is any change in the future, you can get updated here: Microsoft Flight Simulator | Xbox

Hello I have microsoft flight simulator how do I submit to microsoft that I want that they upgrade from standard version to premium deluxe version or how can I submit to get three more aircraft for sim

Hi darel Tarbuk



Greetings!



Thank you for posting in Microsoft Community. We are happy to help.

Please see it below.

Check this out: Microsoft Flight Simulator FAQ – Microsoft Flight Simulator Support (zendesk.com)

[table][tr][td]Q: Can I upgrade editions?A: Yes it is possible to purchase Upgrade bundles from the in-game Marketplace, but the most cost-efficient way to purchase Microsoft Flight Simulator is to buy the edition you are interested in. If you purchase an upgrade from the Marketplace, it is more advantageous to purchase the Premium Deluxe Upgrade.[/td][/tr][/table]

[table][tr][td]Q: If I buy an Upgrade Pack or an aircraft/airport in the Marketplace, can I continue playing Microsoft Flight Simulator after my Game Pass subscription runs out?Upgrade Packs and additional content do not include the Microsoft Flight Simulator base game. To continue playing Microsoft Flight Simulator you’ll need to purchase a digital copy of Microsoft Flight Simulator standard edition from the Microsoft Store or renew your Game Pass subscription.[/td][/tr][/table]

Sincerely



Microsoft Forum Moderator

Hi PurpleConcrete,

Unfortunately there’s no way to upgrade from standard to a more extensive edition of a game, such as ultimate, deluxe, premium etc. So you would need to purchase the upgraded version separately.

In regards to your second question, the only currently confirmed headset, that will be supported in game, is the upcoming HP Reverb G2.

There will be a free VR game update, available to all MSFS 2020 players. So you won’t need the upgraded edition for this.

https://news.xbox.com/en-us/2020/07/30/microsoft-flight-simulator-steam-track-ir-and-vr-support/

Hope this helps, happy gaming! 😊

Hello mikejonesy,

Thank you for contacting the Xbox Support forums. I understand that you are missing content with your Premium Deluxe edition of Flight Simulator. For additional support, please view the information below.

For the Microsoft Store version of Flight Simulator, please view: Microsoft Store - Missing Deluxe or Premium Deluxe / DLC content

For the Steam version of Flight Simulator, please view: Steam - Missing Deluxe or Premium Deluxe / DLC content

If you have followed the troubleshooting tips suggested and are still encountering the error, you may contact the Flight Simulator team directly at How to contact support.

Hope this helps!

-Tali