Flight Sim 2021 on Xbox One S not launching from child account

You can look for the app in the family settings according to the screenshot attached

You can create a new account and try the game to know if the problem it's account related or something related with the console

Hey Ricardo,

There are no additional messages. The game starts to launch and then seems to crash and return to the home screen. There are restrictions on the child account but I don't see any that should impact this game. Generally if I do hit a restriction it asks me for permission to override it. It doesn't do that.

I don't believe I have the ability to allow the app in family settings until he loads it at least once.

I only have my account and my son's so, no, I haven't tried any additional accounts.

Chad

Hi CK72! My name is Ricardo an independent advisor ready to help you with this situation!

Do you receive any other messages, does he have any account restriction, have you tried allowing the app on the family settings?

Have you tried another account besides the one that owns the game and the child account?

Xbox one s or series s ?

If xbox one s then no it has to run thru xcloud as the hardware isn't powerful enough meaning non subscriber accounts can't use it

Series s can run it natively thru home share

Hey ngocphi,

It's an Xbox One S. That's surprising if child accounts aren't able to stream games from the cloud. I'll try this with another cloud based game as well.