Flickering, black or no video connection at all One X

NickLamey · Jan 31, 2019

Had no issues last night or most of this morning. Was watching a show on Amazon prime app on my One X, and it starts having video issues. The black screens start appearing, then it goes back, and a couple of times a message was displayed detailing an
issue with HDMI not being able to transmit video, but audio was ok (except it wasn't). I tried to shut down the app, turn the console on off, unplug the hdmi cables, nothing worked. I left it off for several hours and tried again. At first, there was no
hdmi connection, but now there is. However, the video is clearly broken, with parts of the screen glitching or fragmenting, and going black. I've tried a soft reset, different hdmi ports and cables, all the same problem. anyone else experience this?

:)

Dying Meme

Hi Nick!

Sorry to hear you're having a problem. I can't seem to figure out why your console is doing this. This could be a problem with the console that would require servicing from Microsoft. Click
here for Xbox Support!

XBF Nestor S

Hey Nick thanks for taking the time to bring this issue to us!

We apologize for the inconvenience this has caused but rest assured we are here to help. We suggest at this point after the steps listed to look into a repair since the issue could be physical. To set up
the repair through our Self Service option look into our
Device Page, if a bit more assistance is needed
Request a Callback from one of our Xbox Support Specialists so we can take care of it. Give it a shot and let us know how it goes!

Juan RODRIGUEZ B.

what is your Problem?

Flickering Screen on Xbox

Flickering Screen on Xbox with HDR

Screen goes Black on HDR with Xbox ?

You talk about going black but have flickering on Topic.

There was an official Problem with HDR Flickering on that TVs and Xbox but that should be fixed a time ago

The screen flickers when HDR or HDMI ULTRA HD Deep Colour is on in the TV, after a while of flickering it goes black, then the TV loses the signal from the Xbox. That's
my problem.

If I deactivate HDMI ULTRA HD Deep Colour, then there's no more flickering and no more black screen.

Well it isn't fixed yet, I'm 100% sure I am on the latest firmware on both the LG C9 and the Xbox One X.

Arminator

If you see flickering black and white dots on your TV, make sure you have selected the correct input on the TV where your console is connected to.

Black and white flickering usually happens, when you set the TV to TV-tuner input, and there is no antenna connected.

IvanHristov123

Hey, having the same problem here. Using Xbox One X. It was working fine for a year and recently started flickering. I have bought a new 4k tv and it's even worse. I bought a new high speed HDMI cable: new set of issues - complete black screen or it flickers
heavily. Went to test the XBOX on a 3rd tv and it flickers as well. I'd appreciate some help.

Flickering, black or no video connection at all One X