Fix this on the web error message

Cathy and LeeSmith · Nov 21, 2020

How do i resolve this problem it keeps happening even when i delete and create new family account

:)

{Parity}

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ChiefJoboo

Please see this page about this error:

https://support.xbox.com/my-account/microsoft-account/something-wrong-microsoft-account

You may have to check and update some certain security info.

annix

Hi there! I’m not seeing th error code or any specifics in youur post about the error, coukd you copy and paste what the page says when you’re trying to log in?

XMoIsBackX

This happens when it does not have a verification on the email and you’d need the email and some kind of identity like phone number for the account to fix this.

LargeChonker

This is happening to me too. Basically, your Microsoft account was falsly terminated. You can try to get back in, but if you manage to it will be re-locked. If you eventually get back in, dont get too hopeful.

Fix this on the web error message