Fix the wifi

CanineBass23657,

May I recommend that you review the steps outlined in "Network settings on Xbox One" and if you continue to have a problem there is a good step-by-step troubleshooting
guide at ”I get an error message when I run the ‘Test network connection’ on Xbox One” .

support.xbox.com/en-US/xbox-one/networking/network-settings

support.xbox.com/en-US/xbox-one/networking/network-connection-error-solution

SA

You may need a wifi adapter.

Xbox 360 S Has a wifi into it don't need a usb wifi

It is fixed ty🙂

Thanks. We are new to xbox and very frustrated. Is there a fix for dead wifi hardware? The connection test says wifi is working.

I don't know exactly what you've tried, but I will ask you this:

What kind of wireless network are you connecting to? 2.4GHz, or 5.0GHz? The former can be subject to interference if you have wireless gaming headsets, bluetooth devices, other wifi access points congesting the same wireless channel, or
other electronic appliances in the house. The latter can have reduced range, especially if there's a lot of objects or walls between the Xbox and the router.

Is a wired connection possible? Wiring your connection with an ethernet cord provides the best, lowest latency connection to your home network.

When you are able to connect how many bars does your console show the WiFi strength at also if you have not already done so try moving the console or router a couple of inches as this can make a big difference when connecting the console to the network.