fix the problem with Jigsaw

Discus and support fix the problem with Jigsaw in XBoX Games and Apps to solve the problem; I would like to get all the puzzles that I had that were just gone and my original sign-in was gone and and now it has done it again except that the... Discussion in 'XBoX Games and Apps' started by StuckLake690615, Jul 26, 2017.

  1. StuckLake690615
    StuckLake690615 Guest

    fix the problem with Jigsaw


    I would like to get all the puzzles that I had that were just gone and my original sign-in was gone and and now it has done it again except that the sign-in is the same, this is the second time that I have been missing puzzles. I am missing at least 10
    puzzles that have been paid for from winnings this time, the first time it was about 20 or so, but the point is, they are gone. Really have enjoyed the game until recently when it all got screwed up. Please fix it soon.

    :)
     
    StuckLake690615, Jul 26, 2017
    #1
  2. SeagoingPie7977
    SeagoingPie7977 Guest
    Please fix the problem in Jigsaw.

    My Jigsaw puzzle keeps freezing up. Please fix the problem

    Looks like I am not the only one with this problem.
     
    SeagoingPie7977, Jul 26, 2017
    #2
  3. CrazY1985
    CrazY1985 Guest
    I bought two collections of jigsaw puzzles with points accumulated. It deducted the points but wont

    try reinstalling Jigsaw to see if this fixes the problem.
     
    CrazY1985, Jul 26, 2017
    #3
  4. CrazY1985 Win User

    I bought two collections of jigsaw puzzles with points accumulated. It deducted the points but wont

    try reinstalling Jigsaw to see if this fixes the problem.
  5. BettyHutchinson Sega Win User

    Freezing

    Uninstall the jigsaw game and reinstall it. This fixed the problem for me.
  6. FLScrubJay Win User

    Cannot open Microsoft games in Xbox app

    Decided to try uninstalling and reinstalling Microsoft Jigsaw. This fixed the problem. Maybe it will work for others too.
  7. WhatisanXbox35 Win User

    Microsoft Jigsaw Puzzle

    I also have the same problem, and I have checked all the suggested fixes :-

    - Rebooted PC many times

    - All software updated to latest checked every day

    - uninstalled and reinstalled Jigsaw several times

    - Windows firewall ticked for jigsaw

    - 140Gb disk free space

    The fact that solitaire games all download with no problems suggests it is Microsoft Jigsaw that is the problem not my system

    A solution would be appreciated
  8. XBF Javier R Win User

    Microsoft Jigsaw

    Hello there!

    We understand that there is an issue with trying to launch Microsoft Jigsaw.

    A suggestion is to try following this Fix problems with apps from Microsoft Store article.

    The Microsoft Jigsaw also has more links available for further information.

    Let us know if this works for you.

    Best wishes!
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fix the problem with Jigsaw

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