'fix it' solutions aren't helping my disconnects!

Discus and support 'fix it' solutions aren't helping my disconnects! in XBoX on Consoles to solve the problem; I really don't know what to do. It's been 5 days since this has started and it's getting really annoying. I've done a myriad of different solutions to... Discussion in 'XBoX on Consoles' started by LordKillerDNA, Sep 1, 2014.

  1. 'fix it' solutions aren't helping my disconnects!


    I really don't know what to do. It's been 5 days since this has started and it's getting really annoying.

    I've done a myriad of different solutions to fix this.

    clear cache, delete profile, clear cache, turn off xbox, download profile... i've cleared the cache three times in a row... i've done it ten times in a row! I've reset my router and plugs a number of times... I've deleted and re-downloaded the xbox live
    console update a couple times... I've done other stuff that I can't really remember because I've tried them all in different orders to solve this problem..

    Nothing is wrong with my ISP but it is xfinity if that makes a difference. These frequent disconnects from xbox live while in a game of any sort are happening in p2p instances only it seems because I can come here to IE and youtube without problems. My xbox
    is connected via ethernet so my ports are open. I can still download things from the marketplace such as the games for gold and such. I haven't tried ALL my online games... do you think that would help with a solution regardless?

    this all started happening thursday. I had no problems whatsoever prior to that day. I really hope there is some sort of fix for this (not what you have posted already!) and if there isn't I would hope that MS would be able to refund the month of gold I
    just got.

    :)
     
    LordKillerDNA, Sep 1, 2014
    #1
  2. Emzx99
    Emzx99 Guest
    You aren't helping the community.

    Smurfs have now ruined competitive play. Ruined it. It's far too easy to make a free account that anyone can throw matches on. You need to start banning smurfs, all of the accounts on the Xbox that the smurf is on, and start going after people with crap
    reputation with brand new accounts. Every other game in Overwatch is some guy with 200 gamerscore and a "reputation needs work" tag. Clearly you people are doing nothing if it's this easy to troll an online game.
     
    Emzx99, Sep 1, 2014
    #2
  3. BigBossBen
    BigBossBen Guest
    my xbox one been freezing,solutions?

    also on a side note, my controller has the play and charge battery but sometimes it will just disconnect even when charged, any solutions for that as well?
     
    BigBossBen, Sep 1, 2014
    #3
  4. 'fix it' solutions aren't helping my disconnects!

    well... update..

    I fixed it! not really sure how though. I wish I could give insight to my own problem but I dunno! I just kept doing that stuff over and over again and it finally fixed itself. It might have had something to do with me changing my region and stuff back again
    but I just went through a lot of unecessary steps. One of those steps was apparently necessary somewhere though.

    so no worries here lol! it would have been nice if these things worked on day 1...
     
    LordKillerDNA, Sep 1, 2014
    #4
  5. DENAz666 Win User

    Why does my XBox One S keep signing out of my profile?

    Hi,

    Sorry to hear you are having trouble!

    There is a troubleshooting support article that might help you with your disconnecting troubles:

    Xbox Disconnect Solution


    This has a number of checks you can run to find and fix the issue :)
  6. LordKillerDNA Win User

    'fix it' solutions aren't helping my disconnects!

    well... update..

    I fixed it! not really sure how though. I wish I could give insight to my own problem but I dunno! I just kept doing that stuff over and over again and it finally fixed itself. It might have had something to do with me changing my region and stuff back again
    but I just went through a lot of unecessary steps. One of those steps was apparently necessary somewhere though.

    so no worries here lol! it would have been nice if these things worked on day 1...
  7. Mister Mascot Win User

    My xbox keeps disconnecting me off xbox live

    Hey there Skud N yo face,

    Let's have you try this guide to see if it helps out with this random disconnect problem.

    Xbox 360 Disconnect Solution
    . You may need to end up contacting your ISP in the end, but if will help you determine what the root cause of the issue is so that it can be fixed.

    Let us know how it goes!
  8. Geth Win User

    Xbox One disconnects from wifi

  9. ChiefJoboo Win User

    Xbox One constantly disconnects from Xbox Live during gameplay

Thema:

'fix it' solutions aren't helping my disconnects!

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