First time using Xbox Live need help

Discus and support First time using Xbox Live need help in XBoX on Consoles to solve the problem; Well hello basically i used my payment methods to get a free 30 day trial as advertised on site / xbox one homepage lately i can not access anything... Discussion in 'XBoX on Consoles' started by Hellikus, Apr 9, 2016.

  1. Hellikus
    Hellikus Guest

    First time using Xbox Live need help


    Well hello basically i used my payment methods to get a free 30 day trial as advertised on site / xbox one homepage lately

    i can not access anything online in games anymore (before i had live i could access multi-lobby but get disconnect time to time, now i cant enter anything at all and on my xbox one settings > subscriptions it does not show my free trial / 30 days it only says
    "Learn about Gold membership"

    Im testing this service to see if i want to buy the full year or not, currently seems unreliable maybe its just the trial error though

    i have already tried deleting my account / restarting internet modems and such stuff no luck yet maybe a admin / mod can check my status?

    Thanks in advanced, Telboy200

    :)
     
    Hellikus, Apr 9, 2016
    #1
  2. FreakIsSuperior
    FreakIsSuperior Guest
    hello . Hello, I was told there was a free trial for Xbox Live but im not able to find it .. its my

    hello . Hello, I was told there was a free trial for Xbox Live but im not able to find it .. its my first time using xbox live could you help me ?
     
    FreakIsSuperior, Apr 9, 2016
    #2
  3. FunnierCone5
    FunnierCone5 Guest
    second 360 set up

    need help setting up a second xbox in my house to play live. already have account set up for first unit.

    how do i set up the second box using the same acount?
     
    FunnierCone5, Apr 9, 2016
    #3
  4. onyxishere
    onyxishere Guest

    First time using Xbox Live need help

    Sorry to hear you're having issues with your membership. Right now your account is showing as Silver instead of Gold. A Gold membership is required to play online.

    When did you add the membership? Perhaps the time has expired for you. You can check the information on your membership by logging in to commerce.microsoft.com.

    If the membership should still be continuing on then you should call phone support for further assistance. If you live in North America dial 1-800-469-9269
     
    onyxishere, Apr 9, 2016
    #4
  5. Hellikus
    Hellikus Guest
    i think i got the xbox live gold trial on 04/04/16 << mm/dd/yy format

    Subscription

    Xbox Live Gold

    Expires on

    04/05/2016 << so the 4th may my trial expires i guess,

    i am from england not na where can i get help thanks again in advance

    in my subscription window on this website it says i have gold but not on my xbox confusing lol
     
    Hellikus, Apr 9, 2016
    #5
  6. onyxishere
    onyxishere Guest
    Here's the number for UK. 020 7365 9792 or 0800 587 1102 FREE
     
    onyxishere, Oct 31, 2018
    #6
  7. Hellikus Win User

    First time using Xbox Live need help

    i think i got the xbox live gold trial on 04/04/16 << mm/dd/yy format

    Subscription

    Xbox Live Gold

    Expires on

    04/05/2016 << so the 4th may my trial expires i guess,

    i am from england not na where can i get help thanks again in advance

    in my subscription window on this website it says i have gold but not on my xbox confusing lol
  8. onyxishere Win User

    First time using Xbox Live need help

    Here's the number for UK. 020 7365 9792 or 0800 587 1102 FREE
  9. onyxishere Win User

    First time using Xbox Live need help

    Sorry to hear you're having issues with your membership. Right now your account is showing as Silver instead of Gold. A Gold membership is required to play online.

    When did you add the membership? Perhaps the time has expired for you. You can check the information on your membership by logging in to commerce.microsoft.com.

    If the membership should still be continuing on then you should call phone support for further assistance. If you live in North America dial 1-800-469-9269
  10. apocalypseurza Win User

    Need help with first time connect

    make sure you select recover gamertag and not create a new gamertag.
  11. apocalypseurza Win User

    Need help with first time connect

    under the my xbox section select the sign in area and go all the way to the right to recover gamertag, use the windows live ID you set the account up under and it will walk you through the recovery steps.
Thema:

First time using Xbox Live need help

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