Firmware problem of Xbox Elite Controller Series 2

Firmware version 517.3202.0 is the latest firmware version available for the Elite Series 2 controller. So your controller has the latest firmware available.

Don't forget the Elite Series controllers use a different firmware than the other controllers, because it has different features to the standard controllers.

I got my Series X in January, and never even took the included controller out of the box, because I own the Elite Series 2. When I dropped my Elite Series 2 (oof) recently, I sent it off for out-of-warranty repair, and pulled out the basic controller, still wrapped and taped in the foam bag in the box.

Stock controller worked fine for a few days, then there was a firmware update - recently, and I'm having intermittent disconnections all the time. It works fine when wired with a USB-A -> USB-C cable (I use the 9-foot one that comes with the Elite Series 2).

I decided, since I'd never had trouble with connectivity on the Elite Series 2, that I would buy a 2nd one, brand new of course. It 100% required me to update before proceeding.

Since I never had issues with the Series X and Elite Series 2, I wasn't aware of the known connectivity issues until the basic controller started intermittently dropping connection.. After searching, I saw that there were a ton of articles from way back in January, including Microsoft acknowledging the problem and releasing a firmware update in March...

Yet here I am with a freshly unwrapped Series X controller AND a brand new, (delivered Sept. 7th) SECOND $180 Elite Series 2 controller, and BOTH are cutting out intermittently..

-Sitting Less than 7 feet from my console

-I keep my batteries charged - both the Elite's internal, and the Enelooph Pro AA rechargeables that I use in the regular controller.

-As I mentioned, latest firmware on controller

-Of course, latest firmware/software on Series X console

-Both controllers work fine when wired.

-Already performed hard power cycle on the controller as well as the console.

-1st Elite (the one being repaired) never had issues until I dropped it - but it was never exposed to that new firmware)

-That's 8 months I used my 1st Elite Series 2 with the Series X and no problems.

It seems to me that the original intermittent connectivity issues were never resolved.

Hi Rostom

Yes I mean Xbox Elite 2. I isolated the issue using it in a series S, same audio problem. Controller updated latest firmware.

I'll clean the jack and comeback with my comments.

Thanks.

I have the very same issue with my Xbox Elite Controller Series 2. Very annoying indeed.

How can the Xbox firmware not be recognized by the PC software? Huge oversight by Microsoft...

Same here, the exact same problem on my XBOX series X and S....

from 6 joysticks I have, only 2, elite 1 and and old xbox one s controller, without updated firmware, are working fine.

but all my fancy new Xbox series controllers are having this problem since past year and I was thinking the problem were my controller battery (I have the official charge and play battery on all my controllers)

hopefully they will address this soon...