Fios Quantum G 11000 XBL Connection issues.

Discus and support Fios Quantum G 11000 XBL Connection issues. in XBoX on Consoles to solve the problem; The problem began with signing me out of live then signing me back into live every time I started a game with online functions. It has progressed to... Discussion in 'XBoX on Consoles' started by BadFont, Apr 14, 2015.

  1. BadFont
    BadFont Guest

    Fios Quantum G 11000 XBL Connection issues.


    The problem began with signing me out of live then signing me back into live every time I started a game with online functions. It has progressed to where I am completely unable to access XBL through the 360 console. I have cleared the console memory cache,
    reset the default auto network setting, opened forward ports, checked the plug and play, lowered the firewalls, and I am seriously running out of ideas that I know how to access. Anyone out there with some experience in this?

    :)
     
    BadFont, Apr 14, 2015
    #1
  2. NUKLRSOLDR
    NUKLRSOLDR Guest
    I can't connect to Xbox Live.

    fios has issues everywhere, use the following settings and you should get a much better connection.

    forums.verizon.com/.../359599
     
    NUKLRSOLDR, Apr 14, 2015
    #2
  3. NUKLRSOLDR
    NUKLRSOLDR Guest
    Can't Connect to Xbox Live

    To all gamers, CHANGE ROUTER SETTINGS if you haven't already.

    i have fios actiontec router, i did this and drastically improved my connection

    forums.verizon.com/.../359599
     
    NUKLRSOLDR, Apr 14, 2015
    #3
  4. taidara
    taidara Guest

    Fios Quantum G 11000 XBL Connection issues.

    Greetings BadFont!

    If you haven't already, go ahead and delete your gamer profile (Delete Profile Only) and redownload your profile from Live.

    Follow the proper steps up front, and in given order.

    How to delete Xbox LIVE profile safely

    Before you delete your profile you have to know the username and password for your Microsoft account that is associated with your profile.



    1. Go to Settings, and then select System.
    2. Select Storage.
    3. Select All Devices.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

    Clear Xbox system cache (3 times in a row)



    1. Press the Guide button on your controller, go to Settings, and select System Settings.
    2. Select Storage or Memory.
    3. Highlight any storage device, and then press Y on your controller.
    4. Select Clear System Cache.
    5. Repeat this process three times in a row.

    Restart your console.

    Download Xbox LIVE profile.

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
    4. Enter your Microsoft account password.

    Post back and let us know how that goes.
     
    taidara, Apr 14, 2015
    #4
  5. BadFont
    BadFont Guest
    No such luck, I have a secondary console I pulled out of storage reformatted and still can't connect.
     
    BadFont, Apr 14, 2015
    #5
  6. taidara
    taidara Guest
    Do you get an error code?

    Which connection type are you using with your console, Wireless, or Wired (Ethernet)?

    Is the console you are using part of the Xbox 360 Preview program?

    Is the failing console by any chance the version with the built-in internal flash memory (4GB)?

    You mentioned a second console. Are you able to try connect your second console to Xbox Live?
     
    taidara, Apr 14, 2015
    #6
  7. BadFont
    BadFont Guest
    Code: 80151909

    I try both wired and direct every time I make a change.

    Yes, one is in Preview Program.

    Both my white original(completely formatted) and black slim 360s fail to connect, neither is the 4gb version.
     
    BadFont, Apr 15, 2015
    #7
  8. BadFont
    BadFont Guest

    Fios Quantum G 11000 XBL Connection issues.

    Just tried to DMZ the console and still nothing.
     
    BadFont, Apr 15, 2015
    #8
  9. taidara
    taidara Guest
    Have you been in contact with your ISP, to have them know about your situation, and if this could be isolated to their end, or not.

    Go to Xbox Network Settings and select your connection type. Select Configure Network. Select Primary DNS and type 8.8.8.8 For secondary DNS, type 8.8.4.4

    Delete a portion of the current system update insatalled on your console and reinstall the update.

    Go to System Settings and select Storage.

    On your controller, press the following button sequence:

    Press the left bumper.

    Press the right bumper.

    Press the X button.

    Press the left bumper.

    Press the right bumper.

    Press the X button.
     
    taidara, Apr 15, 2015
    #9
  10. SrA Dirty
    SrA Dirty Guest
    There's an issue between the fios gateway and Xbox live servers. I've had the same problem and same error code since yesterday morning. Before wasting your time calling Verizon and Xbox (I was on the phone for 2 hours)try using an alternate MAC address for
    your 360. This at least let me connect to the server temporarily, hopefully you'll have better luck.
     
    SrA Dirty, Apr 15, 2015
    #10
  11. BadFont
    BadFont Guest
    Looks like I now own some rather expensive paperweights, nothing is working.
     
    BadFont, Apr 15, 2015
    #11
  12. BadFont
    BadFont Guest
    BadFont, Apr 15, 2015
    #12
  13. FrunoDamage
    FrunoDamage Guest

    Fios Quantum G 11000 XBL Connection issues.

    I am having the same issues. Cant connect to XBL since 4/14/2015. I've tried all the suggested restarts/reboots/...blah,blah,blah ... all to no avail. I thought about calling Verizon, but those idiots will have me on the phone for hours and in the end
    will just tell me to call Microsoft .... Someone mentioned a Fios gateway - to- XBL problem. Are there any more details on this "gateway" situation?

    Thanks!
     
    FrunoDamage, Apr 15, 2015
    #13
  14. BadFont
    BadFont Guest
    The new Gateway G-11000 is supposed to be particularly good with many wireless devices being used at once and has worked flawlessly in my home. After a few days of rooting about the internet it seems Verizon is having issues with game systems connecting
    to XBL servers especially in the DC Metropolitan area. The problem, for me, doesn't seem to be fixable from home. On another forum Verizon has stated to a customer (via phone, take that how you will) that it should be fixed today at some point, 4/16/15.
     
    BadFont, Oct 31, 2018
    #14
  15. taidara Win User

    Fios Quantum G 11000 XBL Connection issues.

    Have you been in contact with your ISP, to have them know about your situation, and if this could be isolated to their end, or not.

    Go to Xbox Network Settings and select your connection type. Select Configure Network. Select Primary DNS and type 8.8.8.8 For secondary DNS, type 8.8.4.4

    Delete a portion of the current system update insatalled on your console and reinstall the update.

    Go to System Settings and select Storage.

    On your controller, press the following button sequence:

    Press the left bumper.

    Press the right bumper.

    Press the X button.

    Press the left bumper.

    Press the right bumper.

    Press the X button.
  16. BadFont Win User

    Fios Quantum G 11000 XBL Connection issues.

    Just tried to DMZ the console and still nothing.
  17. BadFont Win User

    Fios Quantum G 11000 XBL Connection issues.

    Code: 80151909

    I try both wired and direct every time I make a change.

    Yes, one is in Preview Program.

    Both my white original(completely formatted) and black slim 360s fail to connect, neither is the 4gb version.
  18. FrunoDamage Win User

    Fios Quantum G 11000 XBL Connection issues.

    I am having the same issues. Cant connect to XBL since 4/14/2015. I've tried all the suggested restarts/reboots/...blah,blah,blah ... all to no avail. I thought about calling Verizon, but those idiots will have me on the phone for hours and in the end
    will just tell me to call Microsoft .... Someone mentioned a Fios gateway - to- XBL problem. Are there any more details on this "gateway" situation?

    Thanks!
  19. BadFont Win User

    Fios Quantum G 11000 XBL Connection issues.

Thema:

Fios Quantum G 11000 XBL Connection issues.

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