Finding an old friend

only if you know their gamertags

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Microsoft Moderator

Hello Alan Atkinson1,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi,

if his/her profile still exists you can send a message.

Maybe the person still has the Xbox app on his/her phone and the message will reach him/her.

I think that's the only chance you have, if you don't know the real name of the person.

If he only changed his Gamertag he is still in your friends list.

You should search for a GT in your friends list that you never seen before or write every friend a message to ask if he is your old friend and he should answer you back