Finaly Fantasy XV pre-order code not sent to message center more than 10 days after ordering

As the subject says the info mentioned that i would get special noctis outfits and carbuncle pet for my avatar & the code would be sent 7-10 days after i preordered the game. I'm pretty sure more than that has passed cause i ordered it at the same time
as Mirror's Edge Catalyst and Dead Island Definitive Edition which came out on May 31st.

:)

 

Pre-ordered Final Fantasy XV. Didn't get any codes yet for the pre-order bonuses. Noctis outfits & Carbuncle avatar pet.

"Bundle Description:For a limited time only, pre-ordering FINAL FANTASY XV for Xbox One will earn you special Noctis outfits and Carbuncle pet for your Avatar. The download code will be delivered to your Message Center within 7-10 days of pre-ordering. Input
the code via the Xbox One or at xbox.com/redeemcode to claim your reward!"



I pre-ordered on March 31. Never got a message yet

 

Final Fantasy XV - Bonus Avatar Item codes not recieved

Hi, I pre-ordered Final Fantasy XV on the 3rd April 2016 and still haven't received the Pre-order bonus avatar item codes.

It stated that they should have been delivered 10 days after pre-ordering by the latest.

Can someone help?

 

Hey there InsecureCell300.

Can you please verify that you're on the same account that pre-ordered the game? You can check your purchase history over on

commerce.microsoft.com. Keep us in the loop

 

i'm very sure i can even give you my order number

i also bought the game on 5/28/16

which means today is the 30th day

but i've been checking my message center constantly

and i got no notifications about the codes

 

i can send all the info you need privately

 

Hey, Cell! Thanks for confirming for us. I've sent you a Forums private message. You can check them
here!