Films and TV app won't connect

Discus and support Films and TV app won't connect in XBoX on Consoles to solve the problem; our Xbox connects to everything online but NOT to the films and TV app anymore. It says we are not connected even though we watch Netflix no problem.... Discussion in 'XBoX on Consoles' started by LockedPuma79104, Apr 22, 2017.

  1. LockedPuma79104
    LockedPuma79104 Guest

    Films and TV app won't connect


    our Xbox connects to everything online but NOT to the films and TV app anymore. It says we are not connected even though we watch Netflix no problem. What could this be?

    :)
     
    LockedPuma79104, Apr 22, 2017
    #1
  2. RealRhombus82
    RealRhombus82 Guest
    Films and TV app issues

    Hello,

    In the last few days the Films and TV app has been having a few issues. It loses quality, constantly buffers, the sound goes out of sync with the pictures, and it seems to skip back a few frames occasionally.

    I'm on a cable connection (Optus), the Xbox is wired directly into the cable modem, and I have no issues with streaming using the Films and TV app on a Windows 10 PC on the same network.

    Please help - content is pretty much unwatchable at the moment.

    Thanks
     
    RealRhombus82, Apr 22, 2017
    #2
  3. Mister Maka
    Mister Maka Guest
    Films and TV app update

    Heya Ruari UK. Thanks a ton for your feedback.

    If you haven't already be sure to provide your feedback over on Xbox Feedback, as our team is always looking at ways to improve the Xbox experience. Thanks!
     
    Mister Maka, Apr 22, 2017
    #3
  4. AfzalBallim Win User

    Dolby atmos detection

    I have the same issue on my newly bought One S.

    The Dolby Atmos app plays Atmos demos fine.

    However, Film & TV doesn't.

    I downloaded demo Atmos files (.mkv, with HEVC video) and put them on an external drive, that I connected to the Xbox. The Film & TV app will play the videos fine, but won't play the Atmos sound track, even though I have bitstreaming and Atmos turned on
    in the Xbox settings.

    If the files have an AC3 track, then that gets played, otherwise there is no sound.
  5. Skeeter Quill Win User

    problems with streaming video from PC to Xbox one s

    Hey there,

    Launching Film & TV is correct, that's the app used by the Xbox when casting to it. Try uninstalling Film and TV them reinstalling it. With the anniversary update it switched from an Xbox App to a UWP app, that might be where you're having issues.

    Is it one particular video you are having issues with, or all of your videos? What format are they? Also, Is everything connected over WiFi or Ethernet, or a combination?
  6. Mattbps Win User

    0x800c000b

    Films and TV app still not working.
  7. Bigbob48 Win User

    won't play DVD

    Hi tried all that no good as soon as i put a Blu-ray or DVD film into this Box it locks up have to hold power button for 10 seconds otherwise it won't respond even ejecting the Disc won't connect the Box back to the Tv .
  8. KaushivParekh Win User

    Films & TV app

    I’m using the Film and Tv app to watch these, so should download a VLC player on Microsoft store or something.
Thema:

Films and TV app won't connect

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