Films and TV app issues

Discus and support Films and TV app issues in XBoX Games and Apps to solve the problem; Hello, In the last few days the Films and TV app has been having a few issues. It loses quality, constantly buffers, the sound goes out of sync with... Discussion in 'XBoX Games and Apps' started by RealRhombus82, Sep 19, 2016.

  1. Films and TV app issues


    Hello,

    In the last few days the Films and TV app has been having a few issues. It loses quality, constantly buffers, the sound goes out of sync with the pictures, and it seems to skip back a few frames occasionally.

    I'm on a cable connection (Optus), the Xbox is wired directly into the cable modem, and I have no issues with streaming using the Films and TV app on a Windows 10 PC on the same network.

    Please help - content is pretty much unwatchable at the moment.

    Thanks

    :)
     
    RealRhombus82, Sep 19, 2016
    #1
  2. problems with streaming video from PC to Xbox one s

    Hey there,

    Launching Film & TV is correct, that's the app used by the Xbox when casting to it. Try uninstalling Film and TV them reinstalling it. With the anniversary update it switched from an Xbox App to a UWP app, that might be where you're having issues.

    Is it one particular video you are having issues with, or all of your videos? What format are they? Also, Is everything connected over WiFi or Ethernet, or a combination?
     
    Skeeter Quill, Sep 19, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    Films and TV app update

    Heya Ruari UK. Thanks a ton for your feedback.

    If you haven't already be sure to provide your feedback over on Xbox Feedback, as our team is always looking at ways to improve the Xbox experience. Thanks!
     
    Mister Maka, Sep 19, 2016
    #3
  4. Skeeter Quill Win User

    problems with streaming video from PC to Xbox one s

    Hey there,

    Launching Film & TV is correct, that's the app used by the Xbox when casting to it. Try uninstalling Film and TV them reinstalling it. With the anniversary update it switched from an Xbox App to a UWP app, that might be where you're having issues.

    Is it one particular video you are having issues with, or all of your videos? What format are they? Also, Is everything connected over WiFi or Ethernet, or a combination?
  5. AdamHopkinson2 Win User

    Films & TV app error 0xc10100b2

    Thanks for the response. The issue is specifically with regards to the film and TV app on Xbox. I have deleted and reinstalled the app and have tried restoring my purchases as well and the issue is still showing.
  6. Mattbps Win User

    0x800c000b

    Films and TV app still not working.
  7. KaushivParekh Win User

    Films & TV app

    I’m using the Film and Tv app to watch these, so should download a VLC player on Microsoft store or something.
  8. Aventhyz Win User

    Films and TV App

    Does this happen only to those apps or to all your apps?
Thema:

Films and TV app issues

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