Files & Folders Pro fails to launch. A retuning problem.

KindaEnd2058 · Mar 17, 2020

Since Microsoft removed the ability to manage their file manager programme back in December 2019, I have been using a programme called Files & Folders Pro. I did use their Lite version for a while but chose to purchase the full version because of its archive
supports (.zip).

A returning problem, i s that I try to run this application (which is a digital download) but it it says to insert the disc and to make sure I have the rights to run this on my machine.

When it happened before, I contacted the vendor and Microsoft, they blamed each other for the fault, then after a month it started to work again.

I went through all different ways to fix this problem, with my skills as software support in an on-line computer shop. But they did not resolve the problem. Howevere, their Lite version still worked (but without the achive ability or multiple operations
that the pro version has.

The error code I get is 0x803F8001 whenever I try to run the application.

:)

XBF Brad A

Hello Kinda,

Thanks for reaching out to the forums. We understand having issue with an app. If the App is from a third party you will need to reach out to them. If it is from Microsoft directly we recommend posting in a Microsoft forum for the issue as this is for Xbox
troubleshooting. Only thing I can suggest is uninstall and reinstall of the app, which you may have already tried.

Thanks,

brad

Firestonemonkey

Yep me too. Did reset but now on restarting all my games/apps are failing to launch. Only getting OneGuide to launch (after I retuned) and uninstalling/reinstalling does not help with games or apps (even Plex).

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this KRISTIANTVGREEN

Checking the pictures, it seems that Minecraft is installed on the D: drive.
If yes, can you try to move - reinstall the game on the C: drive instead?

If that doesn't work try creating a new local administrator user in your PC and try from there
https://support.microsoft.com/en-us/windows/cre...

Jason Ort

Hi Ben, I'm experiencing the same issue and this solution did not work.

Additional troubleshooting steps already taken include (in chronological order):

Verify game files
Quit Xbox (from system tray)
Attempt to launch game (failed)
Uninstall game from xbox app
Install on different drive (I have game folders on both an SSD & HDD)
Attempt to launch game (failed)
Full system reboot
Attempt to launch game (failed)
Quit Xbox (from system tray)
Create desktop shortcut & "Run as Administrator"
Attempt to launch game (failed)

Could you please advise?

acfranco

Hi Josef

The Xbox app doesn't seem to allow you to change the default installation folder to WindowsApps on account of that being a system folder.

I have tried taking ownership of the WindowsApp and XboxGames folder but get a "Failed to Enumerate Objects in the Container. Access is denied" error on some files within. So that didn't seem to solve the problem.

At a bit of a loss at the moment.

Regards.

Files & Folders Pro fails to launch. A retuning problem.