File system error when launching games from game pass on PC

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Given the problem you are having, I suggest you try the solutions suggested by one of the volunteer moderators here in the community, these procedures can be found through the thread below.

https://answers.microsoft.com/en-us/windows/for...

- If none of the above solutions solve the problem, please try the alternatives below.

Make sure your windows are updated to the latest version, whether it's windows 10 or 11.

Make sure you have your account logged in to the Microsoft Store and also the Xbox app, both must be the same.

I also suggest that you try to use I suggest the Windows corrupt file recovery tool, to do this you must follow the instructions contained and arranged by Microsoft in the article below.


https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e


- If the problem still persists, try to reinstall your windows, for that follow the instructions below.

Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

- If your system is windows 11, below is its link.

https://www.microsoft.com/en-us/software-downlo...

*Thank you in advance for contacting the community, I hope this can help you.

Hi Nott,

Thanks for the reply. This is a difficult one as the old hard drive has files from the entire system of the old PC. This could mean the error is system files, game files or any other ones. The game pass folder are not accessible as they are for games you
technically do not own. As you get them through game pass. Is the old hard drive a secondary one or the primary? As the best thing would be to reformat the drive so it would match the new PC.

Thanks,

Brad

If the above procedure didn't solve the problem, I'm afraid it's something more serious and you'd need to do a clean reinstallation of your system without keeping any applications or settings, so I suggest you backup your personal files.

Normally the tool above would solve the problem, since it didn't work, only a clean reinstallation of windows can solve the problem.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community, and we're sorry you're having this issue. Before we try any different solutions, make sure your windows is up to date to the latest version by following the instructions below.

Select the Start button and then go to Settings > Update and Security > Windows Update.

- If there are no updates to be made, or if the problem persists while updating the site, please proceed with the solutions listed in the article below. These are not official Microsoft solutions, but they can help you resolve the error.

https://appuals.com/how-to-fix-error-code-0x87e...

*Thank you in advance for contacting, I hope this can help you.

Unfortunately I have already tried those options and they did not resolve my issue.