File a complaint to BBB

Discus and support File a complaint to BBB in XBoX on Consoles to solve the problem; some kid killed me and my friend online in siege and when i asked why he said because my friend took his character. I called him a "**** child" and... Discussion in 'XBoX on Consoles' started by Don Sklz, Mar 5, 2018.

  1. Don Sklz
    Don Sklz Guest

    File a complaint to BBB


    some kid killed me and my friend online in siege and when i asked why he said because my friend took his character. I called him a "**** child" and said i was going to report him to ubisoft. He reported me and MS justified his report and banned my communications
    for 24 hours.

    I checked my enfornceme and im a good player and i only have one report which was him. So Xbox refuses to allow you contact support because they know their system is flawed and force you to file for a review that can take up to 24 hours...weird thats the
    duration of my ban...hmmm. So being furious that Xbox is punishing me for doing nothing wrong but paying that for a service that they feel they have the right to remove without a refund. So i apply for a review and im met with **** secuirty awareness questionaire
    like im at work.

    If you get two questions wrong you cant file for a review for 24 hours.

    So yes im filing a complaint to BBB on Microsoft. The kid reporting is a problem but the company u justily banning me and then putting ridiculous barriers to prevent you from contacting them about it.

    Sorry for any errors im on a phone. This isnt fair. I already hate this console and my friend forced me to buy it and this happens. This has never, never happened on playstation and never will. Communicating isnt a priviledge and it shouldnt be.

    :)
     
    Don Sklz, Mar 5, 2018
    #1
  2. Xbox 360 Slip 4 GB S Update Failure - Can't Connect to Xbox Live

    my suggestion is for everyone to file a complaint with BBB
     
    SpringNeptune25, Mar 5, 2018
    #2
  3. Temhotabot
    Temhotabot Guest
    Should I file a BBB complaint?

    Nice catch Vernier.



    @OP-Stop cheating. That would solve all of your issues.
     
    Temhotabot, Mar 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    File a complaint to BBB

    They suspended you because you said something that violated the code of conduct. The rules you agreed to when you signed up. It has nothing to do with what the other kid did.

    Playstation does have similar rules.
     
    Smwutches, Mar 5, 2018
    #4
  5. HAZMAT RADIO
    HAZMAT RADIO Guest
    The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned or change the state of ANY suspension or ban.

    Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    Xbox Enforcement | How Do I

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    Your Reputation does not have any impact on a violation of the code of conduct.
     
    HAZMAT RADIO, Mar 5, 2018
    #5
  6. User 9242019
    User 9242019 Guest
    Forced you to buy it? LOLOLOL

    You can't ask for a review of a 24 hour ban and never have been able to.
     
    User 9242019, Nov 1, 2018
    #6
  7. User 9242019 Win User

    File a complaint to BBB

    Forced you to buy it? LOLOLOL

    You can't ask for a review of a 24 hour ban and never have been able to.
  8. HAZMAT RADIO Win User

    File a complaint to BBB

    The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned or change the state of ANY suspension or ban.

    Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    Your Reputation does not have any impact on a violation of the code of conduct.
  9. Smwutches Win User

    File a complaint to BBB

    They suspended you because you said something that violated the code of conduct. The rules you agreed to when you signed up. It has nothing to do with what the other kid did.

    Playstation does have similar rules.
  10. Mangasage Win User

    Got a much welcome phone call today.

    I have some questions for anyone that has filed a complaint to the BBB.

    At what point in your investigation did you feel it was time to file a complaint with the BBB? How long did it take from the time you filed the complaint until Microsoft contacted you? Would you recommend that everyone use the BBB in this situation?
  11. SpringNeptune25 Win User

    Xbox 360 Slip 4 GB S Update Failure - Can't Connect to Xbox Live

    my suggestion is for everyone to file a complaint with BBB
Thema:

File a complaint to BBB

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