FIFA17 - downloads but won't start. Any help out there ?

Discus and support FIFA17 - downloads but won't start. Any help out there ? in XBoX Games and Apps to solve the problem; Dowloaded game (twice). Plenty of memory. Signed in. Each time I click on the game to start, get the picture of the player in the yellow shirt, but... Discussion in 'XBoX Games and Apps' started by ShoneSuperset, Dec 4, 2016.

  1. FIFA17 - downloads but won't start. Any help out there ?


    Dowloaded game (twice). Plenty of memory. Signed in.

    Each time I click on the game to start, get the picture of the player in the yellow shirt, but then the screen just goes blank. Been 48 hours now and little boy is depressed. Now at the point of binning XBox One, which has been a bit of a disappointment
    over the last 3 years, and buying a Playstation.

    If no help on this, any help on how to get money back on a downloaded game that doesn't work ?

    Thanks for any help.

    :)
     
    ShoneSuperset, Dec 4, 2016
    #1
  2. gds1972
    gds1972 Guest
    Downloaded fifa17 but won't start

    Hi

    Can you please try deleting the game from your console carry out a hard reset by holding the power button on the front of the console for 5-10 seconds, once the console has powered down unplug it from the wall outlet for 5 minutes then plug everything back
    in and then try to download the game.
     
    gds1972, Dec 4, 2016
    #2
  3. Downloaded fifa17 but won't start

    please help!

    Downloaded fifa17. Can't play it because it says it needs an update. Every time I try an update it, it tells me there's a problem. I have good wifi so I don't know what to do??
     
    Doesnt Carebear, Dec 4, 2016
    #3
  4. Doesnt Carebear Win User

    Downloaded fifa17 but won't start

    Hi

    Can you please try deleting the game from your console carry out a hard reset by holding the power button on the front of the console for 5-10 seconds, once the console has powered down unplug it from the wall outlet for 5 minutes then plug everything back
    in and then try to download the game.

    Thank you! Will try that later 👍 Let u know how it goes
  5. gds1972 Win User

    Downloaded fifa17 but won't start

    Hi

    Can you please try deleting the game from your console carry out a hard reset by holding the power button on the front of the console for 5-10 seconds, once the console has powered down unplug it from the wall outlet for 5 minutes then plug everything back
    in and then try to download the game.
  6. VintageBug3016 Win User

    FIFA17 download code -Help please!

    Mine was not redeemed. I normaly redeemed a code, but after that nothing happened. They sad that they cant help me. How is that posible for something that i paid (and you also) to not work. For exemple, Fifa 17 cost me 60+ bucks if I want to buy again. I
    odnt belive that Sony support can be worst then this. Suing them is only choice I have.
  7. graham_76 Win User

    FIFA17 download code -Help please!

    Hi, we ended up having to return the entire Xbox bundle (we bought the Xbox one S that came with the Fifa code) to the shop we bought it from.. Xbox support were hopeless and we ended up getting them to send us an email telling us that we needed to return
    the bundle for an exchange. We took that to the retailer and they very kindly accepted this and exchanged the lot. Fifa now works :)

    Good luck!
  8. VintageBug3016 Win User

    FIFA17 download code -Help please!

    How is possible that xbox support is so useless? I hoped that Microsoft have better support team over Sony and thats why i have choosed Xbox One S over Ps4, but they are totaly useless. Can you guys belive that one agent thinked that I have a problem with
    a game called (yes, thats my GamerTag). How to expect from them to solve something complex like is missing game or similar. I have no words for them.
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FIFA17 - downloads but won't start. Any help out there ?

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