FIFA15 stuck on "installing" (Digital copy)

Discus and support FIFA15 stuck on "installing" (Digital copy) in XBoX on Consoles to solve the problem; As I said before, my X One is part of the FIFA15 bundle, I have redeemed the code. Every time I try to download the game (having tried crash booting... Discussion in 'XBoX on Consoles' started by Big Daddy MM24, Oct 28, 2014.

  1. FIFA15 stuck on "installing" (Digital copy)


    As I said before, my X One is part of the FIFA15 bundle, I have redeemed the code. Every time I try to download the game (having tried crash booting and un-installing) it goes to "installing" with no percentage. I left it running this morning, but when I
    switched it on again this evening it read "installation stopped".

    Is this an issue with my internet, Microsoft, or EA's servers? I'm getting annoyed as FIFA15 was one of the games I bought the console for. I wonder if I would be within my consumer rights to request a disc from EA?

    Thanks in advance.

    :)
     
    Big Daddy MM24, Oct 28, 2014
    #1
  2. CFCNick101
    CFCNick101 Guest
    Downloading fifa 15

    Bought a new xbox one with fifa15 today. Fifa15 has been installing for 3 hours and is only at 17%...............surely that's not right????
     
    CFCNick101, Oct 28, 2014
    #2
  3. Watchdogs update froze at 100%

    Bought a brand new Xbox One yesterday, but out of the three games I've tried to install - only Forza 5 has worked. I bought the FIFA15 bundle so FIFA15 is supposed to be digitally available (major issues installing it - doesn't seem to even give a percentage
    value, just says "installing".

    Watchdogs however seemed to install okay, but then requested an update. It got to 100% and then completely froze. Nothing I tried seemed to work, so I've had to uninstall the lot. And now it seems to be stuck at "installing" or "queued".

    Has anyone had similar issues, and is there a fix please?
     
    Big Daddy MM24, Oct 28, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    FIFA15 stuck on "installing" (Digital copy)

    Hey there Big Daddy MM24!

    Sorry to hear about the installation issue, are you able to continue the installation when it says "installation stopped"? To do that, you will need to open Games & Apps and press the Menu button on your Xbox One controller while FIFA 15 is highlighted.
    I want to see if it will let you continue the installation, despite it saying the installation stopped.

    If that does not work, try Uninstalling and Reinstalling FIFA 15 again. Before you reinstall, do a power cycle. To power cycle, follow the steps below:

    • Press and hold the power button for 10 seconds.
    • When the console powers off, unplug the power cable from the Xbox One console and let it sit for 5 minutes.
    • Plug everything back in and power on the Xbox One.
    • Reinstall FIFA 15 and verify if the issue is solved.
    Let us know if that helps!
     
    Mister Beep, Oct 29, 2014
    #4
  5. Thanks Mister Beep. Yeah I can keep restarting the installation. (Currently at 50%) It's incredibly frustrating. I am considering contacting EA to see if they can send me a disk.
     
    Big Daddy MM24, Nov 4, 2014
    #5
  6. Issue is resolved, game is finally fully downloaded.
     
    Big Daddy MM24, Oct 31, 2018
    #6
  7. Big Daddy MM24 Win User

    FIFA15 stuck on "installing" (Digital copy)

    Issue is resolved, game is finally fully downloaded.
  8. Big Daddy MM24 Win User

    FIFA15 stuck on "installing" (Digital copy)

    Thanks Mister Beep. Yeah I can keep restarting the installation. (Currently at 50%) It's incredibly frustrating. I am considering contacting EA to see if they can send me a disk.
  9. Mister Beep Win User

    FIFA15 stuck on "installing" (Digital copy)

    Hey there Big Daddy MM24!

    Sorry to hear about the installation issue, are you able to continue the installation when it says "installation stopped"? To do that, you will need to open Games & Apps and press the Menu button on your Xbox One controller while FIFA 15 is highlighted.
    I want to see if it will let you continue the installation, despite it saying the installation stopped.

    If that does not work, try Uninstalling and Reinstalling FIFA 15 again. Before you reinstall, do a power cycle. To power cycle, follow the steps below:

    • Press and hold the power button for 10 seconds.
    • When the console powers off, unplug the power cable from the Xbox One console and let it sit for 5 minutes.
    • Plug everything back in and power on the Xbox One.
    • Reinstall FIFA 15 and verify if the issue is solved.
    Let us know if that helps!
  10. CFCNick101 Win User

    Downloading fifa 15

    Bought a new xbox one with fifa15 today. Fifa15 has been installing for 3 hours and is only at 17%...............surely that's not right????
  11. IceStorm III Win User

    Can disc installs run without the disc if you have a DLC code?

    It's not a "DLC code", just a digital copy of the game.

    Yes, one can use the disc to install a game, then activate a digital copy. The digital copy will not need to re-download, it'll automatically use the disc install.
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FIFA15 stuck on "installing" (Digital copy)

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