Fifa points missing

Discus and support Fifa points missing in XBoX Games and Apps to solve the problem; hi I purchased Fifa points yesterday the first transaction I didn't get no points so I purchased again and I received points. I looked on my bank... Discussion in 'XBoX Games and Apps' started by iambeckwiv, Sep 27, 2017.

  1. iambeckwiv
    iambeckwiv Guest

    Fifa points missing


    hi I purchased Fifa points yesterday the first transaction I didn't get no points so I purchased again and I received points. I looked on my bank account and noticed I have been charged twice but have only received one lot of FIFA points

    :)
     
    iambeckwiv, Sep 27, 2017
    #1
  2. OndoyBahista
    OndoyBahista Guest
    OndoyBahista, Sep 27, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Lost Fifa 15 points

    Sorry to hear it. Unfortunately you were sent here in error. When it comes to missing FIFA points EA handles that exclusively. Please follow the instructions at the link below.

    help.ea.com/.../fifa-fut-points-issue
     
    onyxishere, Sep 27, 2017
    #3
  4. OndoyBahista Win User

    I never get the FIFA Points ! :(

  5. FatherOfAtticus Win User

    FIFA points missing.

    Yeah, also Official Xbox Customer Support can't help with in-game consumables such as FIFA points. Those points can only be seen through the windows of the game makers through their servers. EA is the only group that has the ability of depositing the points
    into your account upon confirming official purchase. When it comes to consumables obtained through a prepaid code, it gets a little tricky as EA can't officially get a confirmation that it went to your account and Xbox Customer Support doesn't have the ability
    to do anything with FIFA points. You may need to continue to bump heads with EA.
  6. Ricardo Cintra Win User

    Missing Fifa points

    Your EA account is Linked with your Gametag in your Xbox?
  7. chrisReno Win User

    FIFA points missing.

    that could be the case actually! Didnt know they used different points.
  8. {Parity} Win User

    Missing Fifa points

    Reach out to
    Xbox Support     for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
Thema:

Fifa points missing

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