Fifa multilayer issue

quincy lauder · Dec 28, 2023

Why can't I change my buttons on fifa 24 kick off , vs mode trying to play my friend and when he tries to change his buttons it resorts back to classic and won't change it'd very annoying icw tried making different profile it wont allow me to move forward saying unable at this time , how frustrating is this had it with 22 and 23 too Microsoft FIX this issue

:)

Yanyannnn

Hello quincy lauder,

Thank you for your contribution to the Microsoft community. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

I'm sorry to hear that you're experiencing issues with changing the buttons on FIFA 24. This issue may be caused by a glitch in the game or a problem with your Xbox profile. Upon checking, some players have reported that the buttons do not work outside of Kick Off mode. This issue seems to be affecting multiple modes, including Ultimate Team, Career Mode, and the Training Arena.

Basing on the statement you provided above, here are some troubleshooting steps that you may try:

•Clear the cache on your Xbox console by turning it off, unplugging it from the power source, waiting for 10 seconds, and then plugging it back in and turning it on.

•Delete and re-download your Xbox profile to see if this resolves the issue.

•Check for any available updates for FIFA 24 and install them if there are any.

•Uninstall and reinstall the game.

If these steps do not resolve the issue, I recommend contacting the FIFA 24 support team for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to the development team for a fix.

For you to be able to contact EA support, please click on this link: EA Help: Official Support | United States

Hope I helped!

YanYannn
Microsoft Community Moderator

elvenharps

I've been experiencing the same issue, actually. Will post back if I work it out.

SGT C Monkey

I have found that if I log out of my xbox live account and sign back in when this occurs it usually works. I have also recently had a problem where Halo MCC froze up completely when attempting to join a party. Nothing seemed to fix it (powering off and
on, signing and out, etc.). I ended up unplugging the power for a minute and that solved the issue.

gds1972

Hi

You should receive a message reference this or you can click on the web site below to view any enforcement actions against you and request a review if you wish.

https://enforcement.xbox.com/home

XBF Houmaidi O

Are you facing this issue when you try to play online/multilayer or when you want to lunch the game?

Fifa multilayer issue