Fifa and Some games crashing my Xbox one S

Hi

I did the power cycle like 3 times with no luck, all my games are digital so this means i have to unistall and re download them, i was hoping there's something else i can try. I will test with the smallest one that's goin to take less to redownload and provide
an update in a few days.

As this is happening across multiple games, the first thing I'd do is rule out if it's account based. This is VERY unlikely due to the nature of the issue you're describing, but would be safe to rule out all the possibilities. So I would test paying on
another account, with yours fully signed out, and see if it continues to happen.

If it does, which I would think is likely, to rule out if it's a system software issue,

I'd perform a factory reset or
offline system update.

If the issue still persists after that, then I would usually identify it as a hardware issue, and replace the HDMI cable, check another display, and finally, if it persists, create a ticket with
Microsoft Device Support.

I hope it doesn't make it that far, and turns out to be an easy fix. Let me know if you have any questions!

Try hard resetting. Basically power it down, unlpkug it for a few minutes so the capacitors charge down. Then try again.

Hi Mfikeleli

Have you tried to power cycle your console https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

I would recommend either doing that or Uninstalling/Reinstalling the games as a first step to figuring out what could be wrong

Hope this helps, let us know

hi,

are you in the xbox update preview group by any chance if so please go to the reddit xbox insider page and they'll help you further