FIFA 20 free trial

Are you trying to get it in PC or console? If this issue is on PC resetting the Microsoft store can usually fix that error. Here are the steps to do just that

Type in wsreset into the search box

Right-click it from the search results and pick Run as administrator

An empty command line window will open, let it hang

As soon as it disappears, your Microsoft Store will be reset

Hope this helps.

Keep Calm & Game On!

try to clean your console cache, if it dont work reset him

Hi GoonerBoy1986,

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

First, go ahead and do a hard restart and power cycle. Hold
down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and turn on the Xbox.

If that doesn't help then you will need to try out a soft factory reset.

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Console info.
3. Select Reset console.

Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
network during the reset.

Let us know if that helps!

Hi there HAKANYILMAZ3

Seen this problem quite often most of the time 3rd is barely needed but sometimes it does help to reach out to them incase they haven't updated it ect.

There is 3 things to try

1. Power cycle your console https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

2. Re download your gamer tag https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

3. Contact EA help about it since it's there subscription service. https://help.ea.com/en/

Just tried that and sadly it is still telling me I don't own this game