Fifa 20 does not start on Xbox one

TenThrower20124 · Feb 6, 2020

Hello. I bought the game (Fifa 20) from store with no cd. The game does not start- after language selection it stops, I go back to home screen. I have rebooted, reset, restarted the console, router, etc... Hold the power button 20 seconds, cleared the Mac
Address, unplugged the console, with no effect.

Fifa 19 is working properly, Fifa 20 doesn't start.

Is there a problem with games downloaded from store? is the only one that does not function.

I get no error or message.

Thanks

:)

{Parity}

Please provide as many details as possible. Are you getting any error messages etc..

TenThrower20124

Hi Steven

I did all the steps with no success- I will reinstall the game this weekend and come back with an answer

Thanks

XBF Steven R

Hey there TenThrower20124,

Thanks for reaching out to the Forums for advice on how to hopefully get your console to run and play Fifa 20 appropriately. I can totally understand how this problem could be somewhat disheartening. I suggest trying the steps outlined in our

Game Issue Solution if you have not yet, as there's a good amount of steps you won't want to miss. If that does not help, I suggest uninstalling the game and reinstalling it next.

When you get the chance, give those steps a shot and let us know if that helped.

Much thanks for reading!

TenThrower20124

No message, no error, nothing. After language selection, black screen and then home screen.

TenThrower20124

Hello. I bought the game (Fifa 20) from store with no cd. The game does not start- after language selection it stops, I go back to home screen. I have rebooted, reset, restarted the console, router, etc... Hold the power button 20 seconds, cleared the Mac
Address, unplugged the console, with no effect.

Fifa 19 is working properly, Fifa 20 doesn't start.

Is there a problem with games downloaded from store? is the only one that does not function.

I get no error or message.

Thanks

Fifa 20 does not start on Xbox one