Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X

Discus and support Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X in XBoX Games and Apps to solve the problem; Hi, Fifa 18 do not recognize my XBOX live gold membership. I have tried to take away the account and restarted Everything but without any success. In... Discussion in 'XBoX Games and Apps' started by ingesson12307, Nov 28, 2017.

  1. Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X


    Hi,

    Fifa 18 do not recognize my XBOX live gold membership. I have tried to take away the account and restarted Everything but without any success. In settings for the Xbox one x Everything looks fine, on microsoft.com all also looks fine in terms of Xbox live
    membership and payment.

    Note: All worked fine with the Xbox live code that came with the new Xbox but when time ran out and I purchased a one year membership all online stopped working.

    Anyone knows why? Any help would be appreciated.

    Thanks

    /Niklas

    :)
     
    ingesson12307, Nov 28, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
     
    XBLRewards8, Nov 28, 2017
    #2
  3. My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    "My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member."

    I have xbox Live Gold Membership I pay for yearly...but I still don't think my Xbox live Rewards recognizes it???

    Thanks
     
    xbabycakesx187, Nov 28, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X

    Hey ingesson12307! For assistance with billing and subscriptions, you will want to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Nov 29, 2017
    #4
  5. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  6. Mister Cizl Win User

    Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X

    Hey ingesson12307! For assistance with billing and subscriptions, you will want to contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  7. XBLRewards8 Win User

    Gems not received

    Hello Wisefr0g,

    After reviewing your account, your Gold subscription for the last three months was a promotional, discounted subscription. As mentioned in the FAQ, promotional subscriptions are not eligible for Rewards:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?



    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  8. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  9. Hordie Win User

    Reward Points

    Hi SmartMart1971,

    Sorry you're having issues with your rewards. How did you renew, and did you use a promotion? Below is from the FAQ page here.

    Q. My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    A. Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
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Fifa 18 do not recognize my XBOX LIVE Gold membership on an XBOX one X

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