FIFA 17 Prepaid code not working

Discus and support FIFA 17 Prepaid code not working in XBoX Games and Apps to solve the problem; Hi am having problems i just bought some fifa points for my fifa 17 i redeem them and it told me that it was install but once i go into the game there... Discussion in 'XBoX Games and Apps' started by sir lynyrd, Oct 6, 2016.

  1. sir lynyrd
    sir lynyrd Guest

    FIFA 17 Prepaid code not working


    Hi am having problems i just bought some fifa points for my fifa 17 i redeem them and it told me that it was install but once i go into the game there is no points. I have already call xbox support and they told that the code was redeem successfully in my
    account. can anyone help me!!!!

    :)
     
    sir lynyrd, Oct 6, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    Prepaid Code for FIFA 17 not working...

    Hey there SilverShot87!

    To check, what happens if you search in the Xbox store for the content? Do you get the option to download the content or does it ask you to pay for it again? Make sure you're searching for the standard edition, let us know how it goes.
     
    Mister Maka, Oct 6, 2016
    #2
  3. SilverShot87
    SilverShot87 Guest
    Prepaid Code for FIFA 17 not working...

    No, the store asks me to pay for it again. FIFA 17 Prepaid code not working :(
     
    SilverShot87, Oct 6, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    FIFA 17 Prepaid code not working

    Hey there sir lynyrd!

    Sorry to hear your points haven't shown up in your account yet. It sounds like you've already verified with support that the points have been successfully redeemed. Have you by chance reached out to EA in reference to your points not showing?

    Also, can you clarify how many points you redeemed? Be sure to check under the game's "Manage"section to make sure the content successfully installed on your Xbox One.
     
    Mister Maka, Oct 7, 2016
    #4
  5. Mister Maka Win User

    Prepaid Code for FIFA 17 not working...

    That's super odd. Thanks for clarifying that SilverShot87!

    Let's get you in contact with
    Phone/Chat support     to take a look into your game licenses and verify that the game is correctly tied to your account. Keep us in the loop with how it goes :)
  6. SilverShot87 Win User

    Prepaid Code for FIFA 17 not working...

    No, it's not there... any other suggestions?
  7. maxen Win User

    Prepaid Code for FIFA 17 not working...

    Go to My Games & Apps and then Ready to Install? Do you see the game there? If so, press A on it and choose to download the game.

    Let us know how you get on.
  8. SilverShot87 Win User

    Prepaid Code for FIFA 17 not working...

    No, the store asks me to pay for it again. :(
  9. Mister Maka Win User

    FIFA 17 Prepaid code not working

    Hey there sir lynyrd!

    Sorry to hear your points haven't shown up in your account yet. It sounds like you've already verified with support that the points have been successfully redeemed. Have you by chance reached out to EA in reference to your points not showing?

    Also, can you clarify how many points you redeemed? Be sure to check under the game's "Manage"section to make sure the content successfully installed on your Xbox One.
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FIFA 17 Prepaid code not working

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