FIFA 17 pre order bonus 1 month EA access code doesn't work

Hello as per EA the Pre Order bonus is as fallows:
www.easports.com/.../fifa-17-pre-order-offers

Pre-order any digital edition of FIFA 17 through your Xbox One and you’ll get an entire month of EA Access.

Your not getting FIFA A month early, your getting free access to EA Access for a month.

EA Access is a subscription-based gaming service by Electronic Arts. The service allows access to select games published by Electronic Arts.

You will most likely receive an e-mail with the code for your Free month of Access near the launch date of FIFA

2017. For more info contact EA Support: https://help.ea.com/en/

Pre-ordered Fifa 16 EA Access 1 month code

when i purchased the Fifa 16 game i will receive a code for the Fifa 17 game. The one that we offer is that when you pre-order the Fifa 17 i will receive a 1 month code of EA-access and it will be delivered to me but it's deleted by xbox one live messages
not deleted by my hand and I want retrieving my code please??

Hey there ZANGE7SU,

These codes have since expired. They needed to be redeemed by October 14th, 2016 and unfortunately we're unable to replace expired codes. Please feel free to post a new thread if you have any other support issues.

Thanks!

Hey Moorzx -

According to EA, if you purchased the game digitally, your bonus content is added to
your account automatically. Here is their guide on how the loan packs and the additional content works. If you continue to be unable to access the in-game content,
you'll need to reach out to EA Support for further assistance.

Apologies for any frustration this may cause.