Fifa 17 Deluxe Edition - Can't Install the game

Discus and support Fifa 17 Deluxe Edition - Can't Install the game in XBoX Games and Apps to solve the problem; I have reedem the EA SPORTS FIFA 17 Deluxe Edition Pre Order on the past 30 September and since that day i don't have the option to download. Now The... Discussion in 'XBoX Games and Apps' started by Bitz Master, Oct 5, 2016.

  1. Bitz Master
    Bitz Master Guest

    Fifa 17 Deluxe Edition - Can't Install the game


    I have reedem the EA SPORTS FIFA 17 Deluxe Edition Pre Order on the past 30 September and since that day i don't have the option to download.

    Now The version that I bought doesn't even appear on the store and after contacting the suport i have no clue why I can't have this situation solved when another persons in the forum have the same problem and it is solved under 2 days.

    Now i still cant find the game under "My games" and it says the code have already been used (Which i guess is logical as i used it), but yet i cant find and play FIFA 17.

    Microoft store the game appear as Not Availabe

    Buy EA SPORTS™ FIFA 17 Deluxe Edition - Microsoft Store

    I would like to know what's happening and when is this be ficed

    :)
     
    Bitz Master, Oct 5, 2016
    #1
  2. XOMGBENCX
    XOMGBENCX Guest
    i brought fifa 17 super deluxe edition and didnt receive the 8,000 fifa points from the game

    i brought fifa 17 super deluxe edition and didnt receive the 8,000 fifa points from the game
     
    XOMGBENCX, Oct 5, 2016
    #2
  3. AladdinMarzouk
    AladdinMarzouk Guest
    AladdinMarzouk, Oct 5, 2016
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    Fifa 17 Deluxe Edition - Can't Install the game

    Hey there Bitz Master!

    You mentioned that you reached out to support—what did they suggest regarding FIFA '17 for your account? Unfortunately, FIFA 17 Deluxe Edition is unavailable for everyone, so users are unable to purchase it at this time.

    Please let us know what support said!
     
    Miss Ghidorah, Oct 6, 2016
    #4
  5. Bitz Master
    Bitz Master Guest
    Hey

    Support try a lot of solutions, none of them worked. I reedem a code of FIFA 17 Deluxe Edition Pre-Order on my PC and since that day I don't get a licence of the game. All the times I talk they confirmed that I have the game reedem in my account but it just
    won't appear anywhere, not even on My games in xbox site and never appear on Ready to install on my console.

    A week as past since the day I reedem the code and for now I can't get nothing solved
     
    Bitz Master, Oct 7, 2016
    #5
  6. Bitz Master
    Bitz Master Guest
    All I know is that something happen in your system and I don't have a licence of the game associated to my account even everyone in support confirme me that I reedem the code. All in support says that they can't help me no more, that they are reporting
    the issue to assistance but days and days are passed and the problem is still in the same spot as the day I reedem the code and contact the support the first time
     
    Bitz Master, Nov 2, 2018
    #6
  7. Mister Cizl Win User

    I bought fifa 17 super deluxe edition and did not get the 8000 fifa points included.

    Hey Louh519! Did you pre-order the game? The 8000 points is only for the post release version of the Super Deluxe Edition. The pre-order version included gold packs each week and a few other items. For full details check

    here    . Thanks!
  8. spurs565 Win User

    Can't purchase fifa 17 Deluxe Edition

    Hi,

    Like the pop up suggests, contact Microsoft regarding this issue as there is a problem with your payment methods. Here's the link to contact them: http://support.xbox.com/en-US/contact-us

    I hope your issue is sorted as soon as possible.
  9. Miss Ghidorah Win User

    Fifa 17 Deluxe Edition - Can't Install the game

    Hey there Bitz Master!

    You mentioned that you reached out to support—what did they suggest regarding FIFA '17 for your account? Unfortunately, FIFA 17 Deluxe Edition is unavailable for everyone, so users are unable to purchase it at this time.

    Please let us know what support said!
  10. Mister Beep Win User

    FIFA 17 Super Deluxe

    Apologies for the confusion, but as stated earlier, there's only a code for the physical version. The digital version does not come with a code and automatically comes with the points as long as you specifically purchased the 'Super Deluxe'
    edition. Did you check your 'Ready to install' for FIFA 17 and find anything pending?
  11. Mister Beep Win User

    i havens got my fifa points with the fifa deluxe verison

    These points automatically unlock with the purchase of FIFA 17 Ultimate Edition and are delivered weekly in-game. Please be sure to check FIFA 17's 'Ready to install' list by highlighting the game's tile, press the menu button on your Xbox One controller,
    and select 'Manage game' to check for any pending add-on's related to the offer to install.

    Let us know if you are able find that in your add-ons for FIFA 17!
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Fifa 17 Deluxe Edition - Can't Install the game

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