fifa 17 deleted from my console

when i purchased the Fifa 16 game i will receive a code for the Fifa 17 game. The one that we offer is that when you pre-order the Fifa 17 i will receive a 1 month code of EA-access and it will be delivered to me but it's deleted by xbox one live messages
not deleted by my hand and I want retrieving my code please??

Please do not "resurrect" old threads from last year.

But to answer your question: FIFA 17 is probably region coded, and the disc can only be played on consoles with the same region as the disc.

If the disc is a different region than your console, you can't play FIFA 17 from that disc on your console.

Hey RONALDOEVERTON1 -

If you have a digital version of FIFA 17, your content is
already added to your game. For further information, please see this guide from

EA Support.

Thanks!

Hey Zombie Carnage7 -

What content, specifically, are you missing? And where did you pre-order your game from? In the meantime, please take a look at this guide from EA

regarding the FIFA 17 editions that explains how the bonus content works.

Let us know!

Hey, ll 7 ll Alexis! Could you clarify what your issue is with the Enforcement website? Are you unable to log in? Does it give you an error? We will want to work on that to ensure that you have the ability to work with them on why your main account was banned.
However, barring that, you should be able to log into your email for your other account, and there should be an email from the Enforcement Team detailing the reasons behind the suspension.

For your FIFA 17 issue, I see that you have been playing the game based on your screenshots on your profile. Are you still running into the issue where it's asking you to purchase? Let me know so we can dig into this further!