fifa 15

for the first time today on fifa i only wanted to buy 24,000 fifa points. but i managed to pay for 12,000 fifa points and some how i ended up with 64,000 fifa points. but i never used my dads credit card for this. only used currency. what can i do guys.
ea servers glichted.

info: at 22:37:53

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info: at 22:37:57

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You are now chatting with 'Elle'.

chetan: at 22:38:04

hi elle

Elle: at 22:38:03

Hi! Thank you for contacting Xbox Support. This is Elle. How are you doing?

Elle: at 22:38:27

Hello there!

chetan: at 22:38:34

today i brought some fifa points for xbox 360 using 50 pound live gift card using through currency

Elle: at 22:38:37

I understand that you are having issues with FIFA points, Im sorry this has happened. Let's see that we can do to make things right.

chetan: at 22:39:05

i wanted to buy 24,000 fifa points. but 12,000 fifa points went throught first time no problem

chetan: at 22:39:13

tried purchasing it again it wasnt happening

chetan: at 22:39:25

so i left ultimate team and tried it again

chetan: at 22:39:44

but each time it happened it just kept adding it on when i couldnt go futher then that

chetan: at 22:39:52

but i only use currency

chetan: at 22:39:57

not my dad's credit card

chetan: at 22:40:20

i got told other people had this problem

Elle: at 22:40:20

I see. Let me just check on your transactions here.

Elle: at 22:40:24

Please bear with me.

chetan: at 22:40:28

there was a glitch on here

chetan: at 22:40:48

do you want my gamertag and my email address to check this

chetan: at 22:40:56

can i get a refund even though

chetan: at 22:41:02

my gamer tag chetanvanker

chetan: at 22:41:09

my email address *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

chetan: at 22:41:30

i got 64,000 fifa points. i wanted 24,000

chetan: at 22:41:40

servers are messed up on fifa

chetan: at 22:41:58

ello

Elle: at 22:41:57

I got it. One moment please.

Elle: at 22:42:24

Relax. I got this for you

Elle: at 22:42:56

Can you give me 2-3 minutes?

chetan: at 22:43:20

yes sure

Elle: at 22:43:33

Thank you. Please bear with me.

Elle: at 22:44:26

May I know when did this happened?

chetan: at 22:44:36

one second

chetan: at 22:44:47

6pm when this happened

Elle: at 22:44:52

I am only seeing one transaction for today for 51.99

chetan: at 22:45:00

excalty

chetan: at 22:45:16

there was a glitch in the system with the ea servers.

chetan: at 22:45:30

i checked my purchases and i didnt use the credit card

Elle: at 22:45:29

Is that your correct purchase?

chetan: at 22:45:33

yes

chetan: at 22:45:50

i brought 2 x 50 pound gift cards on gamepointsnow

chetan: at 22:45:59

i used currency

Elle: at 22:46:01

Yes. No credit card. That's for points.

chetan: at 22:46:13

you know what i mean

chetan: at 22:46:35

why on earth i would get 64,000 fifa points from 12,000

chetan: at 22:46:48

what can i do now then

chetan: at 22:46:57

i spoken with ea they cant do nothing

Elle: at 22:47:11

Were you charge extra for this?

chetan: at 22:47:20

no i wasnt

chetan: at 22:47:35

the game just gliteched

chetan: at 22:47:53

i just checked my billing information

chetan: at 22:48:01

no credit card used for fifa 15

Elle: at 22:48:01

Okay. I'll go ahead and take note of this information.

chetan: at 22:48:04

just fifa points

Elle: at 22:48:04

Yes.

Elle: at 22:48:15

That's correct.

Elle: at 22:48:28

Can you post this glitch on our forums?

chetan: at 22:48:30

am i in trouble then. or is it ea fault at this

chetan: at 22:48:45

am i in trouble yes or no

Elle: at 22:48:50

This is with EA basically.

Elle: at 22:49:20

No you are not in trouble. I think your lucky because you got points that you haven't paid for.

chetan: at 22:49:26

i spoken to them they said they cant do nothing. just speak with microsoft xbox

chetan: at 22:49:41

see what i mean

chetan: at 22:49:47

at least i told you guys

chetan: at 22:49:54

i am no thieve

Elle: at 22:50:14

Yes, I understand that. And I am glad that you are being honest.

Elle: at 22:50:29

Don't worry you are not in trouble.,

chetan: at 22:50:36

thank you

chetan: at 22:50:44

so shall i post this on forum then

Elle: at 22:50:47

Here is the forum webiste.

Elle: at 22:50:50

Microsoft Community

Elle: at 22:50:55

Yes please

Elle: at 22:51:11

You have nothing to worry about this.

chetan: at 22:51:29

i dont get this

chetan: at 22:51:42

why on earth i got so many fifa points which i didnt ask for

Elle: at 22:51:58

Dont you like the points?

Elle: at 22:52:22

Sorry if you feel that way. This maybe an issue with the servers and the system.

Elle: at 22:53:02

For now, you will have to keep the points.

chetan: at 22:53:27

i do

chetan: at 22:53:40

what can i write about the fifa points then

Elle: at 22:53:53

If you are worrying about getting Banned about this, please don't because this is not your fault. It's a good thing that you contacted us today to let us know about what happened.

:)

 

Fifa 15 Preorder on Xbox One

help.ea.com/.../fifa-15-pre-order-details

**Any player entitled to receive the 15 or 40 Gold Packs for pre-ordering FIFA 15 will see these packs in the FIFA Store on a weekly basis and not all at once.

 

XB1 console/fifa bundle

Purchased this xbox one bundle with a fifa 15 download code , looking to sell the console , what happens with fifa 15 ?

Can the new buyer play fifa 15 or is it tied to my gamertag ??