Fifa 15 Xbox one bundle, £50 Xbox store currency not received

I saw an advertisement on my xbox 360 dashboard saying that if I upgraded to an Xbox One console before the 11/10/14 I would receive a 50GBP gift card to spend on the Xbox Store. With this I purchased the bundle from Amazon (one of the associated providers
of the deal) on the 7/10/14 and it came to me by the 9/10/14. I activated the console as my home console as this was a requirement of the deal. The gift code was supposed to come to me by the 24/10/14 it is now the 26/10/14 and I have not received the code.
I have been speaking to customer support at Amazon and Xbox. Xbox support have been referring me to Amazon and Amazon have been referring me to Xbox I have spent hours on the phone, and I'm hoping that someone will be able to help me, supposedly as part of
the deal you have to activate the code by 1/11/14, and if I don't receive the code by then I am effectively losing £50, I am not the only one that this has happened to, my friend also bought the console with the same deal as me and has not received the code
for the £50GBP either.

Thank you very much for your help,

Yours sincerely,

[Mod removed]

Joe

:)

 

Didn't recieve my £50 for pre ordering FIFA 15 and xbox one bundle.

Received the xbox one with fifa 15 bundle on the 26th September yet haven't received the £50 that i am entitled to

 

£50 xbox credits when buying the xbox one fifa 15 bundle?

almost 3 weeks ago I saw a deal on the xbox 360 dashboard stating that when you buy the xbox one fifa 15 bundle between the dates of 26th of september and the 10th of october, you would receive £50 xbox credits once receiving the xbox one. I purchased the
xbox one fifa 15 bundle from the microsoft website and on the 29th of september which is in the deals dates. However I have not yet received the £50 xbox credits or even any confirmation of receiving this in the near future. Can anyone explain to me why I
have not yet received the £50 xbox credits.