FH501

Discus and support FH501 in XBoX Games and Apps to solve the problem; I get the error code FH501 that says I need directx 12 or higher to play the game, but I already have directx 12 installed.... Discussion in 'XBoX Games and Apps' started by UpstairsRug6569, Jan 7, 2017.

  1. FH501


    I get the error code FH501 that says I need directx 12 or higher to play the game, but I already have directx 12 installed.

    :)
     
    UpstairsRug6569, Jan 7, 2017
    #1
  2. XBF Nestor S
    XBF Nestor S Guest
    Forza Horizon 3

    Hey Dobby!

    Thanks for taking the time to bring us this issue! Seems the issue has been addressed on the

    error page
    on our website. Check it out and let us know if it worked!!
     
    XBF Nestor S, Jan 7, 2017
    #2
  3. DirectX 12 problem

    Hi!

    I have installed Forza Horizon 3 and when trying to start the game i get a message "Graphics card doesn´t support DX12 (Code: FH501). But when I check in system information I DO have DirectX-version DirectX 12. I can't get any further in the game. What is
    really the problem? What shall I do to solve the problem?
     
    FinnedCrawdad56, Jan 7, 2017
    #3
  4. OndoyBahista
    OndoyBahista Guest

    FH501

    OndoyBahista, Jan 7, 2017
    #4
  5. ArminatorX Win User

    FH501

    Would it be possible to tell us what graphics chip is installed in your Omen Laptop?

    You can find that information on the second Tab of DXDiag (the "Display" tab).

    Also, what graphics card driver version is installed?

    It might also be, that the game incorrectly tries to launch with the Intel integrated GPU instead of the dedicated gaming graphics chip.

    Try to launch the Nvidia or AMD Catalyst control panel, and add the Game executable to the list of games that require the dedicated graphics chip.

    Also, make sure your Laptop is connected to the charger. Most gaming laptops turn off the dedicated graphics if the laptop is running on battery power, as the dedicated graphics draw A LOT of power. On battery, your Laptop would only run barely an hour,
    if games like Forza were running on it without the charger attached.
  6. OndoyBahista Win User

    FH501

  7. LegoNinja187 Win User

    FH501

    Also check to make sure that you have the latest drivers for your graphics card installed
  8. WPAK Win User

    FH501

  9. XBF Nestor S Win User

    Forza Horizon 3

    Hey Dobby!

    Thanks for taking the time to bring us this issue! Seems the issue has been addressed on the

    error page
    on our website. Check it out and let us know if it worked!!
Thema:

FH501

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