FH501 This means that your system's video card doesn't support DirectX 12.

Discus and support FH501 This means that your system's video card doesn't support DirectX 12. in XBoX Games and Apps to solve the problem; I have windows 10 AND direct X 12, so **** is the problem? why won't it launch? e5798bc6-464e-4537-8fb7-1e100638a0e2 Discussion in 'XBoX Games and Apps' started by D4ddyF4tS4ck1, Mar 17, 2017.

  1. D4ddyF4tS4ck1
    D4ddyF4tS4ck1 Guest

    FH501 This means that your system's video card doesn't support DirectX 12.


    I have windows 10 AND direct X 12, so **** is the problem? why won't it launch?

    :)
     
    D4ddyF4tS4ck1, Mar 17, 2017
    #1
  2. UpstairsRug6569
    UpstairsRug6569 Guest
    FH501

    I get the error code FH501 that says I need directx 12 or higher to play the game, but I already have directx 12 installed.
     
    UpstairsRug6569, Mar 17, 2017
    #2
  3. FinnedCrawdad56
    FinnedCrawdad56 Guest
    DirectX 12 problem

    Hi!

    I have installed Forza Horizon 3 and when trying to start the game i get a message "Graphics card doesn´t support DX12 (Code: FH501). But when I check in system information I DO have DirectX-version DirectX 12. I can't get any further in the game. What is
    really the problem? What shall I do to solve the problem?
     
    FinnedCrawdad56, Mar 17, 2017
    #3
  4. Catherine Cus.
    Catherine Cus. Guest

    FH501 This means that your system's video card doesn't support DirectX 12.

    Hi,

    There's a possibility that the video card installed on your device doesn't support
    DirectX version: 12. We recommend that you follow the steps provided on this

    link     on how to find out if a game will work on your Windows 10 device.

    Refer to
    Forza Horizon 3 FAQ     for more information regarding the game requirements.

    We'll be waiting for your update with the status of your concern. We're here to offer further assistance.
     
    Catherine Cus., Mar 17, 2017
    #4
  5. Catherine Cus. Win User

    FH501 This means that your system's video card doesn't support DirectX 12.

    Hi,

    There's a possibility that the video card installed on your device doesn't support
    DirectX version: 12. We recommend that you follow the steps provided on this

    link     on how to find out if a game will work on your Windows 10 device.

    Refer to
    Forza Horizon 3 FAQ     for more information regarding the game requirements.

    We'll be waiting for your update with the status of your concern. We're here to offer further assistance.
  6. XBF Steven R Win User

    forza horizon 3 demo

    Hello
    אליזכרוב     ,

    Sorry to hear that you're dealing with this issue playing Forza Horizon 3's demo.

    It seems that the your current video card on your PC does not support Directx 12, a format that is integral to playing the game. If I were you, I would suggest following the steps here on our support page entitled

    Error FH501 occurs when you launch Forza Horizon 3 on Windows 10     to try and resolve this issue.

    Give the steps there a look through, try them and let us know if that helped when you get a chance.

    Much Thanks!
  7. Cider Can Win User

    Forza Horizon 3

    I saw that ,it doesn't help. I said I saw it in my original post and ran dxdiag where it showed that my video card supported directx 12 but the error still shows.
  8. SammyVS Win User

    Game Direct x

    I'm Samy an independent advisor. Welcome to the community. How are you?

    Could you tell us your video card model? If your video card is not compatible with DirectX 11 it will not work install Directx11. And DirectX 11.3 and 12 are included with these Windows versions.
  9. Farscape247 Win User

    Forza Horizon 4 Directx 11 problem

    yeah your card is not supported, need to have a DirectX 12 gpu.
Thema:

FH501 This means that your system's video card doesn't support DirectX 12.

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