FH5 randomly uninstalled, now trying to install avails no result.

Hi
> do the opposite in that case, try downloading the game to the C: drive.
If you don’t have the space or if you don’t want to do that, try creating a new partition using some of the free space on the F: drive

> I mean, only on windows 11 appears the “advance storage options”. As you’re on windows 10 the steps are the same:
go to windows settings > system > storage > where new content is saved
Under apps select this new partition / drive

>Are you using windows 10 or 11?
W10

>Is this happening only when you try to install this game or if you try a different game something similar happens?
Only Forza, I purchased it on a different microsoft store account to my Xbox account but it never gave me issues.

>And, what did you tried so far to fix this
Just re-installing.

Done everything, now avails an error code: 0x87e00196

Thank you!
I put the complete process in this chat, just in case someone else find this thread in the future

I appreciate your cooperation on this one
Don't hesitate to reach the community forums if you need help in the future
For now take care and have a good day

Heyo,

I've managed to fix it myself, just needed to reinstall gaming services. Thanks for your help.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SecretDude21

Additional information is needed, please tell me:

Are you using windows 10 or 11?

Is this happening only when you try to install this game or if you try a different game something similar happens?

And, what did you tried so far to fix this

In that way I can advise you different things or how to proceed

In the meantime please double check if everything in your system is up to date:

Open Settings, click Update and Security and then Windows Update

Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

If everything looks good try this:

Sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and give it a new try