fh5 game crashes with no event logs

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

Make sure to update your Windows, Device Drivers, Forza Horizon 5, Xbox, and gaming services app:

Windows:

Press the Start button on the taskbar, type settings, and then select Settings.

On Windows 10, select Update & Security. On Windows 11, select Windows Update.

On the Windows Update page, select Check for updates to see if any updates are available for your device.

Once the updates have downloaded, select Install now to start the installation.

Following installation, we recommend that you restart your device so that the latest updates can take effect.

Device Drivers:

For the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

Forza Horizon 5:

Open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Check for updates.

Xbox and gaming services:

Press the Start button on the taskbar, type store, and open the Microsoft Store app.

Select Library.

Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.

Reference link: https://support.xbox.com/en-US/help/games-apps/...

Would you please try to find an error log on Windows Event Viewer for me?

Click on Start

Search for Event Viewer and open it

Click on Windows Logs

Search in both Application and System for any error log that may have been generated with this crash

Search for example for the game executable file error log (like ForzaHorizon.exe, Back4Blood.exe, Halo.exe, etc..)

If you can find a error log on Event Viewer it can help for sure to know the exact cause of these crashes.

You can try to find the crash logs on the Windows software known as Event Viewer. There, find Forza Horizon 4 and check what's the crash log around the time the game stopped working.

I deleted GamingServices and GamingServices.net in regedit, but Xbox APP shows no notification after launching, so I just use "start ms-windows-store://pdp/?productid=9MWPM2CQNLHN" to install Game Service. Unfortunately, FH5 still crashed at launch.

However, after checking the event viewer, I find out the exception code is changed to 0xc0000005. I tried to follow the solution from google, using "sfc /scannow" in the command prompt, it shows "Windows Resource Protection did not find any integrity violations." and FH5 still crashed.

Are you sure? Because for every game crash there should be an error log on Windows Event Viewer. But if really there's no error log, just let me know and we'll proceed.