Fed up with microsoft support (What a joke)

Discus and support Fed up with microsoft support (What a joke) in XBoX on Consoles to solve the problem; I know I'm not the only one, I see the posts everywhere. I have tried a numerous amount of times with a numerous amount of representatives just to... Discussion in 'XBoX on Consoles' started by Sticky Strainz, Apr 17, 2014.

  1. Fed up with microsoft support (What a joke)


    I know I'm not the only one, I see the posts everywhere. I have tried a numerous amount of times with a numerous amount of representatives just to change the email associated with my gamertag. I've done everything they've
    told me to time and time again, and nothing worked. I was told two different times that my case would be escalated to a team and I would be contacted within 4-6 days regarding my issue. To all surprise, I was never contacted (sarcasm)
    and this has been going on 4 weeks now. I find it utterly ridiculous that we not only go out and spend 500 dollars every time a new console comes out, then pay even more money every month just to play online, and we can't even get support to help us do things
    that should be meaninglessly easy. I hear its free to play on the Playstation Network, AND all of their games are actually 1080p native. Step it up Xbox, between your support and lacking 1080p native games on next-gen consoles I'm about to give it up and I've
    been a hard *** about being an xbox fan for all of my gaming days since the first big hunk of plastic that we all thought looked so cool and futuristic.

    :)
     
    Sticky Strainz, Apr 17, 2014
    #1
  2. bowski477
    bowski477 Guest
    Fed up with Microsoft!

    You can use the tools provided on the console to block and report this user. If you feel your son's account has been compromised you can contact phone/chat support to open an unauthorized access case. You should also contact your bank/credit card company
    to be sure that information is safe and if there are any odd charges you should dispute them.
     
    bowski477, Apr 17, 2014
    #2
  3. Frost Pandaa
    Frost Pandaa Guest
    Fed up with Microsoft!

    This company and its support team stinks. I'm over it and I want to start or join a class action lawsuit.

    My son's account has been hacked and the person doing this has assumed his personal identity.

    Microsoft has NOTHING to help me. This person continues to convince others he's actually my son and has stolen hundreds of dollars from us and our group.

    he continues to create new gamer tags under my son's name. I'm fed up!!!!

    Time to switch to another platform, any recommendations?
     
    Frost Pandaa, Apr 17, 2014
    #3
  4. Fed up with microsoft support (What a joke)

    Hey there

    Welcome to the forums

    Would you be able to list what you have done with the support representatives to see if the community can assist you further with the help from the Forum Support Team, but please do not share any personal identifiable information within forums. I would also
    recommend seeing if this article bellow helps you at all

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    Please be sure to post back any results

    Regards,
     
    Nathan Roberts (SunkNath), Apr 18, 2014
    #4
  5. Nathan Roberts (Sunk Win User

    Fed up with microsoft support (What a joke)

    Hey there

    Welcome to the forums

    Would you be able to list what you have done with the support representatives to see if the community can assist you further with the help from the Forum Support Team, but please do not share any personal identifiable information within forums. I would also
    recommend seeing if this article bellow helps you at all

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    Please be sure to post back any results

    Regards,
  6. APR Slow DOWN Win User

    Sign in error wtf!!!!

    Im having the same problem might be time to cancel my xbox subscription and buy a ps4. This is an absolute joke im fed up of all of us being beta testers for there supposedly next generation console. Congrats microsoft
  7. bowski477 Win User

    Fed up with Microsoft!

    You can use the tools provided on the console to block and report this user. If you feel your son's account has been compromised you can contact phone/chat support to open an unauthorized access case. You should also contact your bank/credit card company
    to be sure that information is safe and if there are any odd charges you should dispute them.
  8. Geth Win User

    Fed up with Microsoft!

    Providing proof in a situation like this could help.
  9. SwordofWhedon Win User

    Microsoft support is a joke

    from where did you acquire the code?
Thema:

Fed up with microsoft support (What a joke)

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