February Rewards are not Refreshing, or.........not calculating correctly.

YouAreTooEasy · Feb 24, 2017

Hello,

I have made several purchases for the XBOX Live rewards program missions, we will use the Anime challenge as an example (but I have participated in the free use as well). I made three separate purchase for 13.99, before tax, on anime from the "Anime" category
yet there are only three fireballs lit up showing my progress. It clearly states the necessity to only purchase $40 worth f merchandise, either in games or movies. What is the dealio?!? Any help would be greatly appreciated.

-Daniel

:)

NicholasWalker93 · Feb 24, 2017

GS not calculating correctly

It has been over a day and some of them I earned in the same game have been counted.

Liquatic · Feb 24, 2017

GS not calculating correctly

The gamerscore on Xbox.com may not reflect your most recent gamerscore on the Xbox 360. How long has it been since you received the gamerscore update on your console?

XBLRewards8 · Feb 27, 2017

Hello YouAreTooEasy,

After investigating your purchases, we have determined an error with the latest season of the Anime you purchased. We have deployed a resolution for this issue, and you should see that purchase recognized shortly.

Regarding your FREEdom Rewards, you did not yet complete 1, 2, FREE since your purchase of Bag of Gold was beneath the $5 requirement for that offer. At $4.99, you were short one cent. We will adjust your account for this spare change, but please keep this
in mind for future offers.

XBLRewards8

Hello YouAreTooEasy,

After investigating your purchases, we have determined an error with the latest season of the Anime you purchased. We have deployed a resolution for this issue, and you should see that purchase recognized shortly.

Regarding your FREEdom Rewards, you did not yet complete 1, 2, FREE since your purchase of Bag of Gold was beneath the $5 requirement for that offer. At $4.99, you were short one cent. We will adjust your account for this spare change, but please keep this
in mind for future offers.

Liquatic

The gamerscore on Xbox.com may not reflect your most recent gamerscore on the Xbox 360. How long has it been since you received the gamerscore update on your console?

NicholasWalker93

It has been over a day and some of them I earned in the same game have been counted.

Mister Fitzer

Hey B3asti3, it looks like you're currently showing 50275 GS on this site. Has the issue been resolved?

Smwutches

In order for support to check into your account, it's best to post in the Xbox Rewards Questions forum. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month, so it would be too early to see credits pending
for February purchases.

February Rewards are not Refreshing, or.........not calculating correctly.