February game pass quest reward-no notification

Segnett · Mar 25, 2018

I had completed February's Game Pass Quest however I have not seen a reward for it. I put a total of juat over 10 hours into Mad Max, yet there was no notification via email or though messages on my Xbox One.

I'm hoping there might be some help for this. I'm not sure if I've not looked in the right place or if there is another issue.

Thanks.

:)

homeybeef89 · Mar 25, 2018

Missing Rewards For Xbox Quests January and February 2018

Hi there!

For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

As for January can you confirm that you have unlocked 5 Achievements between during the month?

Post back and let us know!

Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

That would be awesome if you could send us proof of those unlocks!

OK here are some of the achievements I unlocked during January:

Thanks for that info!

Let's have you check you Xbox messages and let us know if you see that code now.

Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

We have determined that your account did receive that content for the January Game pass Quest.

Did you see messages for that or receive a code from support in email or Xbox messages?

No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

Hope that helps clear that up and post back if you do not receive rewards by April.
Click to expand...

Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.

homeybeef89 · Mar 25, 2018

Missing Rewards For Xbox Quests January and February 2018

Hi there!

For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

As for January can you confirm that you have unlocked 5 Achievements between during the month?

Post back and let us know!

Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

That would be awesome if you could send us proof of those unlocks!

OK here are some of the achievements I unlocked during January:

Thanks for that info!

Let's have you check you Xbox messages and let us know if you see that code now.

Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

We have determined that your account did receive that content for the January Game pass Quest.

Did you see messages for that or receive a code from support in email or Xbox messages?

No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

Hope that helps clear that up and post back if you do not receive rewards by April.

Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
Click to expand...

Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

Mister Beep · Mar 26, 2018

Hey there,

Thanks for posting! Rewards for Xbox Quests and Game Pass Quests are sent out in the following Month and continue to be sent out until the end of that following month. Since we still have a few more days left in March for rewards to come through, please
post back here letting us know if you do not receive rewards by the end of March so we can take a deeper look.

Segnett · Nov 3, 2018

Hey there,

Thanks for posting! Rewards for Xbox Quests and Game Pass Quests are sent out in the following Month and continue to be sent out until the end of that following month. Since we still have a few more days left in March for rewards to come through, please
post back here letting us know if you do not receive rewards by the end of March so we can take a deeper look.
Click to expand...

It's almost the end of April and still nothing. Not sure if it's a glitch or what.