February game pass and game with gold reward missing

Prizes from quests are given within the following month. If you don't receive anything by the end of March, you'll need to post in the sales and promotions forum.

Hello ll Durden ll,

This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.

This is from the Xbox Live Rewards page:



"Stay Gold and get 5% back on your February Marketplace purchases!*"



"*Offer is valid for Xbox LIVE Rewards members who have an active continuous Gold subscription on or before 1 February 2012 which is in effect through February 29, 2012 with no lapse (This excludes trial Gold subscriptions). Eligible members will receive
5% Microsoft Points back on all Marketplace purchases made from February 1, 2012 through February 29, 2012. Marketplace purchases include Avatar items, game add-ons, movie purchases or rentals and Xbox LIVE Arcade games. No points will be given back for Gold
subscriptions, Zune Passes and Microsoft Points purchases."



By Zune Passes I believe they are referring to the Zune Music Pass and that a TV season pass would count as a "movie purchase or rental", but I don't know for sure.

Hi there!

For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

As for January can you confirm that you have unlocked 5 Achievements between during the month?

Post back and let us know!

Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

That would be awesome if you could send us proof of those unlocks!

OK here are some of the achievements I unlocked during January:





Thanks for that info!

Let's have you check you Xbox messages and let us know if you see that code now.

Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

We have determined that your account did receive that content for the January Game pass Quest.

Did you see messages for that or receive a code from support in email or Xbox messages?

No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?



That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

Hope that helps clear that up and post back if you do not receive rewards by April.

Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.

Hi there!

For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

As for January can you confirm that you have unlocked 5 Achievements between during the month?

Post back and let us know!

Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

That would be awesome if you could send us proof of those unlocks!

OK here are some of the achievements I unlocked during January:





Thanks for that info!

Let's have you check you Xbox messages and let us know if you see that code now.

Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

We have determined that your account did receive that content for the January Game pass Quest.

Did you see messages for that or receive a code from support in email or Xbox messages?

No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?



That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

Hope that helps clear that up and post back if you do not receive rewards by April.

Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.

Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.