February bonus star

Discus and support February bonus star in XBoX Rewards & Social to solve the problem; I spent a total of over 900 norwegian kroner in february, so more than the required 850 kroner for the february mission but I'm still only at 3 stars.... Discussion in 'XBoX Rewards & Social' started by l Alfa Mike l, Mar 21, 2017.

  1. l Alfa Mike l
    l Alfa Mike l Guest

    February bonus star


    I spent a total of over 900 norwegian kroner in february, so more than the required 850 kroner for the february mission but I'm still only at 3 stars.

    I spoke to support 2 weeks ago and the girl at support said it would show up around the 15th.

    But still nothing.

    :)
     
    l Alfa Mike l, Mar 21, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    February Bonus Star

    Hello Zeromanex,

    We see that your star is now showing up on the site. Apologies for the confusion.
     
    XBLRewards8, Mar 21, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    February Bonus Star

    Hello Zeromanex,

    Our platform team has told us that since you have not made any more purchases since our adjustment, your profile has not had to update with new progress. They have provided an alternative fix that should update this manually in the next few days. We'll check
    back in to confirm this change.
     
    XBLRewards8, Mar 21, 2017
    #3
  4. l Alfa Mike l
    l Alfa Mike l Guest

    February bonus star

    Sorry! This was meant for support!
     
    l Alfa Mike l, Mar 21, 2017
    #4
  5. XBLRewards8 Win User

    February Bonus Star

    Hello Zeromanex,

    Our platform team has told us that since you have not made any more purchases since our adjustment, your profile has not had to update with new progress. They have provided an alternative fix that should update this manually in the next few days. We'll check
    back in to confirm this change.
  6. XBLRewards8 Win User

    February Bonus Star

    Hello Zeromanex,

    We see that your star was manually updated, but is currently not ranking up on your webpage. We'll investigate if there is an issue with our system and this manual adjustment. Apologies for the inconvenience. We'll update this thread once we have more information.
  7. XBLRewards8 Win User

    February Bonus Star

    Hello Zeromanex,

    We see that your star is now showing up on the site. Apologies for the confusion.
  8. l Alfa Mike l Win User

    February bonus star

    Sorry! This was meant for support!
  9. XBLRewards8 Win User

    No star after I bought Halo Wars 2 Ultimate Edition

    Hello Appelgren,

    We see that you were targeted for a VIP Boost to your fourth star. However, the spending requirement for that offer was 875 SEK. Since your purchase amount in February was beneath this amount, it did not complete that offer, and therefore did not award a
    bonus star.
Thema:

February bonus star

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