February Bonus Star

I was told over a week ago to wait for the next site update before I'd see my bonus star. Its now over halfway through the month and I'm curious why I haven't received it. Discounting the pre-orders and non-qualifying content I had just over the needed $125
for bonus star. I did end up getting the other bonus from last month, just not this.

Peter

:)

 

February bonus star

Sorry! This was meant for support!

 

February bonus star

I spent a total of over 900 norwegian kroner in february, so more than the required 850 kroner for the february mission but I'm still only at 3 stars.

I spoke to support 2 weeks ago and the girl at support said it would show up around the 15th.

But still nothing.

 

Hello Zeromanex,

We see that your star was manually updated, but is currently not ranking up on your webpage. We'll investigate if there is an issue with our system and this manual adjustment. Apologies for the inconvenience. We'll update this thread once we have more information.

 

Hello Zeromanex,

Our platform team has told us that since you have not made any more purchases since our adjustment, your profile has not had to update with new progress. They have provided an alternative fix that should update this manually in the next few days. We'll check
back in to confirm this change.

 

Hello Zeromanex,

We see that your star is now showing up on the site. Apologies for the confusion.