Faulty Console

Discus and support Faulty Console in XBoX on Consoles to solve the problem; I havent been able to get on Xbox live for a few months due to “cannot Connect” being displayed on screen. Provider says nothing wrong with my service... Discussion in 'XBoX on Consoles' started by PetuniaRecord14, Aug 6, 2018.

  1. PetuniaRecord14
    PetuniaRecord14 Guest

    Faulty Console


    I havent been able to get on Xbox live for a few months due to “cannot Connect” being displayed on screen. Provider says nothing wrong with my service so tried to contact Microsoft to no avail!! I am still being charged for this subscription and cant seem
    to cancel it ! Any ideas what to do now?

    :)
     
    PetuniaRecord14, Aug 6, 2018
    #1
  2. Kfas83
    Kfas83 Guest
    faulty console

    hi just to express my disapointment with miscrosoft customer service. my problem is that i bought xo . after month of using it broke and i had arranged advence exchange and within 2 days i had my xo replaced. u could say nice and smoth but no . replacment
    i did recive for my surprise also not working ( problem with graphic card as when i play dr3 and go from room to a street with loads of details half or whole screen goes black or litle scquare starts to flickering all over screen , same with cod ghosts .)
    so i did get in touch with them . what c/s said to me is they will contact me to arrange ad exhc. was waited 6 days (been told that it will take max 4 days ) did contact them again . what i hear is that should arrange ad echange myself on website . went to
    do it amd got mesage that there is a problem with website and i should contact online support . online support told me to ring phone support . they give me to numbers . rang them both an d what i hear is please contact online support. does any body had same
    problem ? and if yes how did work out for u .

    i did check different hdmi cable , and tv . so it system problem.
     
    Kfas83, Aug 6, 2018
    #2
  3. FinnedBacon9943
    FinnedBacon9943 Guest
    faulty console

    We are two controllers and four cables a dozen hard resets, and a repair job later and still the controllers quit after a short amount of time. How can I get my money back? This is going nowhere.
     
    FinnedBacon9943, Aug 6, 2018
    #3
  4. whiteandshiny
    whiteandshiny Guest

    Faulty Console

    whiteandshiny, Aug 7, 2018
    #4
  5. BusGod Win User

    faulty console

    Did you try to cold boot the system, at this point its worth a shot: With the console on, press and hold the power button on the console for 5-8 seconds until it shuts off. Unplug the power supply, wait about 30 seconds and then plug it in and reboot. You
    should see the green splash screen upon reboot. It may take a minute to boot all the way to the home screen. If you did not see the green Xbox splash screen, please redo it.
  6. Shaggy2000 Win User

    faulty console

    Just a question, have you tried the following:

    1: Are the batteries fully charged?

    2: Have you updated the controller firmware?

    3: Have you paired the controllers?
  7. Smwutches Win User

    faulty console

    You would have to contact the retailer you purchased it from to see if it's still possible to return it for a refund.
  8. whiteandshiny Win User

    Faulty Console

  9. John Dowding Win User

    That was the final straw for me.

    Not only a faulty console, faulty batteries and a faulty TV, I don't think it's the console that's the lemon...
Thema:

Faulty Console

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