Farming Sim 2019 Not Downloading

Sorry, so just to clarify, Farming Sim 2019 won’t be coming to Gamepass? 🤞🏻

You're most welcome, JohnSingleton_NZ.

I'm glad to be of help! Should you have concerns in the future, do not hesitate to create new thread here - Create a new question or start a discussion.

Kind regards,

Hi JohnSingleton_NZ,

Greetings! Thank you for posting in Xbox Forums. We are happy to help.

We understand that you were trying to download Farming Simulator 2019 and was stuck at preparing. Let us check on this together and sort this out in timely manner.

To better isolate your issue, we would like to ask for few questions:

1. May we know if this happens on other game titles?
   
2. When did this issue happen? Was there a recent Windows update or new application installed on your device?
   
3. Have you tried installing same game on Xbox app?
   
4. Is the credentials for Microsoft Store, Xbox app and PC settings > Accounts > Emails & account?
   

If this happens in Microsoft Store, please check if you can install any app aside from the game. You may perform these suggested troubleshooting:

1. Repair the Microsoft Store.
   
2. Reset/Uninstall Xbox app and clearing Windows Store (Microsoft Store).
   
   • Open PC settings by pressing Windows + I on keyboard.
     
   • Go to Apps > Apps and features. Search and select Xbox App and reset/uninstall.
     
   • Do the same for Microsoft Store (except do not uninstall).
     
3. Clear the Microsoft Store cache.
   
   • Clear the store cache by typing “wsreset” in the Windows search bar. Run this as admin and wait for the screen to close and open the store automatically.
     
4. Reinstall Gaming Services.
   
   • Launch Microsoft Store then search for Xbox app and select Get or Install or Update. After installation of the app close the Microsoft Store.
     
   • Right-click the Start button and select Windows PowerShell (Admin).
     
   • Type this command, press enter and wait:
     Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
     
5. Relaunch Xbox app and launch the game.
   

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Kia Ora Kathy.



Thank you for your response and I will try some of the things you mentioned.



By the way, I’m using Windows 11, will that make a difference?



Cheers for now,



John

Just to let you know, I had to uninstall the game and then re-install it.
After that all was good.

Thank you for your time.

John