Family Safety Features: MSFT are cutting access to products on 13th January 2023 due to...

Hello Thomas Ac,



Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).





Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

Hi there,

Thanks for reaching out to us.

If you'd like to change settings for access your daughter has you may read through these steps here at Family safety features

Hey there C and T Daddy.

To clarify, your son is creating new accounts to work around the current child protection you've set up? You should be able to limit access to content with the step on this

Family Safety Feature Troubleshooter, have you already given that a go?

Hi, this link should help.

support.xbox.com/.../core-family-safety-features