Family Safety app Organizer's email

Hello, Nader. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

First, it is important to ask that please refrain from sharing personal information, including email addresses, gamertags, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, if you're the family organized, and you have access to the account, you can add a new email address by following these steps:

“Go to Add an alias https://go.microsoft.com/fwlink/p/?linkid=864833. Sign in to your Microsoft account, if prompted.

Under Add an alias, do one of the following:

Create a new Outlook.com email address and add it as an alias.

Add an existing email address as an alias.

Select Add alias.”

However, you may want to keep this in mind when trying to add a new alias/email:

“You can't add an email address that's associated with a work or school account as an alias.

An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.”

Besides that, in case you're interested in making the new alias the primary one (this doesn't delete your previously linked aliases/emails), you can follow these steps:

“Go to Manage how you sign in to Microsoft https://go.microsoft.com/fwlink/p/?linkid=842796. Sign in to your Microsoft account if prompted.

Under Account aliases, select Make primary next to the email address that you want to use as your primary alias.”

This information was taken from the following article:
https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

Regards,

Arturo.

That means that a different family organizer added that members and only that family organizer can remove him, this is a safety measure

Hello, my name is Khaji I am the independent advisor and I will be happy to help you today.

In this case, you must sign in to an adult account (the one you want to designate as the organizer for your family group) and then add their account to the family group from the organizer account. All organizers in a family group have the authority to manage member accounts, such as setting content limits, approving time extension requests, and adding new members to the group. You can do this from the web or by using the Microsoft Family Safety app. Web:

1. Open the Parental Controls panel. https://go.microsoft.com/fwlink/p/?LinkID=2172864

2. Select + Add family member.

3. Enter your email address.

4. Select your role in the family group: Member or Organizer.

5. Select Invite. Mobile app:

1. Download the Microsoft Family Safety app from Google Play or Apple App Store.

2. Tap Start to log in.

3. In Your Family view, select List.

4. Scroll down to select Add Family Member.

5. Enter your email address.

6. Select your role in the family group: Member or Organizer.

7. Select Next.

8. Choose the addition method and select Send invitation. Please note that members can only be part of one family group.

A member must leave the current family group to join a new one. Guest will receive a link to register via email. They will be asked to sign in to their Microsoft account to accept and join the family group. If they are minors, they will also be asked to request adult consent.

Best regards, Khaji

This is probably due to Parental Controls, if the game has multiplayer options, that's probably what is preventing you from playing.

Please, enter this link and ask your Family Manager to login: https://account.xbox.com/settings

Make sure to configure it accordingly.

To add you back, follow these steps:

Sign in to the app with an organizer’s Microsoft account, and then select Continue.

Select the green Accounts icon in the top-right of the Family screen, and then select Add organizer.

Enter the email address of the member that you want to add, and then select Send invitation > Done.

For more information: https://support.xbox.com/help/famil...-child-content-in-the-Xbox-Family-Setting-app

To download the Family App: https://www.xbox.com/apps/family-settings-app

Hello grant tyler,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, your purchase has been managed by your parent or organizer under Xbox Family Setting app allowing the notification send to the email account of the organizer. Let us check and see on what we can do to help address your concern in a timely manner.

The reason why an email is sent to the organizer's Microsoft account it is because your purchase is managed by your parent under Xbox Family Settings app. This is how it was setup by the organizer of Xbox Family Settings app. It is only the parent and organizer can make any changes on the account settings. By default, a child account is set to require an adult's approval before a child can make a purchase through their account. See the link below:

• Purchase settings for child accounts | Xbox Support
  
• Manage a member’s content in the Xbox Family Settings app | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.





Sincerely,