Family member not able to use Game Pass Ultimate

Hi JeremyC6,

Sorry to hear about that. Game sharing should work as long as Gamepass is active on the main account. If it’s on a secondary account that isn’t marked as “home console” then it won’t work. Here is a thread about this topic: Game
sharing with Gamepass. If this doesn’t solve the problem, I would recommend contacting Xbox Support here: Xbox Support

He should be able to use the gold subscription with no problems as long as the console is set as your accounts home console.

With the Game Pass the account that has the game pass subscription would need to sign in to download and install any game pass game and then once installed any other profile on the home console will then be able to play that game just like any other digitally
owned game on the home console.

Hi Barry!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

Yes, your son and daughter can both use the same Xbox Game Pass Ultimate subscription. The subscription allows for up to six family members to access the games and benefits included in the subscription.



To set this up, you will need to create a Microsoft family group and add both your son and daughter to the group. Once they are added, you can share the Xbox Game Pass Ultimate subscription with the family group.



To share the subscription, sign in to your Microsoft account and go to the Xbox Game Pass Ultimate page. From there, select "Manage" and then "Share to a family member." Choose the family member you want to share with and follow the prompts to complete the process.



Your son and daughter will then be able to access the games and benefits included in the subscription on their respective devices.

Please let us know how it goes.



Greetings,

RodelioP.

Oh, if this is the family game pass, it's different, but what you will be able to share is just the game pass library and not the games that you own. I'm sorry for that.

As per the Xbox support site:

"With the Friends & Family plan, all five members enjoy the benefits of Game Pass Ultimate, with their own unique access to all Xbox Game Pass Ultimate games, content, and benefits, regardless of what device they play on. All the people you invite can play at the same time—you can even play together in the same game. Plus, you can include friends and family outside your household."

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

Thanks for your reply. They are both linked into my Microsoft account as family members. However, I cannot see where on my game pass ultimate subscription, where I can add a family member.