Family member can't purchase Avatar

Discus and support Family member can't purchase Avatar in XBoX on Consoles to solve the problem; My Son is a family member on my Xbox. He can't purchase FREE avatars even though I can. He has credit in his account but it states his account can't... Discussion in 'XBoX on Consoles' started by AidanBuckerz, Dec 31, 2016.

  1. AidanBuckerz
    AidanBuckerz Guest

    Family member can't purchase Avatar


    My Son is a family member on my Xbox. He can't purchase FREE avatars even though I can. He has credit in his account but it states his account can't purchase this on xbox.com and to use his xbox. We are using the xbox! Any ideas??

    :)
     
    AidanBuckerz, Dec 31, 2016
    #1
  2. CAS FAN
    CAS FAN Guest
    Transformers: Devastation Xbox One

    Basically you sign into a mate's/family members xbox and make that your home console and your mate/family member does the same on yours. Then any purchases you make, appear on your mate's/family member's xbox and vice versa.
     
    CAS FAN, Dec 31, 2016
    #2
  3. Robopooch
    Robopooch Guest
    xbox gold family account purchasing points

    I am the primary member of our xbox gold live account, but another family member wishes to purchase some points for an in game purchase-how do we do this?
     
    Robopooch, Dec 31, 2016
    #3
  4. M3tal Daz3 Win User

    Family Member Can't play purchased games

  5. TuftyGroundhog2 Win User

    How do I change the primary holder of my XBox Live Gold Family Pack

    What you need to do is log on as the primary member and go to family and then chose your avatar and give allowance to get your own microsoft points.
  6. VerrucktSchakal Win User

    2 parents on a family account?

    I can understand your frustration with that. This is what I found on the Points issues,

    ---

    How do I purchase Microsoft Points?

    Microsoft Points are the currency of the Xbox LIVE Marketplace. Only the primary Family Pack member can purchase points, making it easier for a parent to manage his or her family’s entertainment budget.

    Primary member: This is the Xbox LIVE account that you used to sign up for the Gold Family Pack membership. This account can purchase and give Microsoft Points to other family members (secondary accounts). How do I share points with family members (secondary
    accounts)?

    Secondary members: Secondary family members cannot use credit or debit cards to purchase Microsoft Points. Instead, secondary account members can redeem a Microsoft Points card (available at retail locations), or the primary member can give points to
    secondary members.

    ---

    It would seem to me, it's more a security thing, I hope this helps you.
  7. VanBur3n Win User

    Xbox, the "Family Friendly" console.

    [quote user="BlackSilverAce"]

    What is OP going on about?

    Not sure I understand the problem here...

    [/quote]

    She is upset that avatars are "family friendly" and that her avatar can't have violent items such as guns.
  8. Smwutches Win User

    Transferring a purchase to a family member

    Nothing can be transferred between accounts. You would have to see about getting a refund and then purchase the game on the correct account. Go to
    http://commerce.microsoft.com to see if you can start a refund there. If not, you'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

Family member can't purchase Avatar

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