Family Issues

Discus and support Family Issues in XBoX on Consoles to solve the problem; I am trying to download GTA 5, but I am set under a child account. I tried to sign into my parent (which is really my sibling because we had trouble... Discussion in 'XBoX on Consoles' started by NightNinja58, Jul 21, 2016.

  1. NightNinja58
    NightNinja58 Guest

    Family Issues


    I am trying to download GTA 5, but I am set under a child account. I tried to sign into my parent (which is really my sibling because we had trouble with creating my account) account, But it doesn't show my account in their family. I thought my parent
    account was NightNinja57, but it appears like it is not. Can anyone help?

    :)
     
    NightNinja58, Jul 21, 2016
    #1
  2. BigCmac610
    BigCmac610 Guest
    Issues creating family

    Ok, gave up and did that. Now getting an error that he's already a member of another family?? He's 6 and I just set up his account for him! What now?
     
    BigCmac610, Jul 21, 2016
    #2
  3. XBLRewards5
    XBLRewards5 Guest
    Family account issues

    Hello The Real Subzero! We're sorry to hear about your troubles. Unfortunately this is not related to the Xbox LIVE Rewards Program, however, you can visit

    forums.xbox.com/.../12.aspx     for support. All the best!
     
    XBLRewards5, Jul 21, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Family Issues

    Hey there NightNinja58!

    Sorry to hear you're having trouble with your parent account! If you're unsure of what is connected to your account you'll need to reach out to
    Phone/Chat support. They can best help out with account related issues Family Issues :) Keep us in the loop with how it goes.
     
    Mister Maka, Jul 22, 2016
    #4
  5. Mister Maka Win User

    Family Issues

    Hey there NightNinja58!

    Sorry to hear you're having trouble with your parent account! If you're unsure of what is connected to your account you'll need to reach out to
    Phone/Chat support. They can best help out with account related issues :) Keep us in the loop with how it goes.
  6. XBF Erick C Win User

    Family issues

    Hey there Travis,

    Thank you for responding, If his account has already been graduated to an adult account based on the Date of Birth that was initially set then adding him as an adult in the family should do it.

    All games he owns including games being shared through the Home console will still be available to him.

    We will go ahead and lock this thread as the question has been answered. If you have any other questions for us please feel free to start a new thread so that we may continue to assist you.

    Happy Gaming!
  7. XBF Ruben D Win User

    Family issues

    Hello there,

    Thank you for posting on Xbox Forums. When you remove your son's account from the family, it will not affect the Home Console. This means that your son will still have access to your games that you've purchased from your own account. For more info on
    Home Sharing please view this
    FAQ    .

    If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  8. Smwutches Win User

    Family issues

    Ok thanks. As it is. Both mine and his accounts are accessible on our individual xbox's. When I download a game he is able to download and play without purchasing a second time. Will this be affected by the change or does it matter as long as we
    are the family group?
    That's tied to the Home setting on the console, not the family settings. So unless you change the Home setting as well, that won't change.
  9. TravisWilliams5 Win User

    Family issues

    Not just changing the account settings but removing and re-adding through the Microsoft website and family settings there

    Just want to clarify.
Thema:

Family Issues

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