Family group question regarding send cash to my son

Discus and support Family group question regarding send cash to my son in XBoX Accessibility to solve the problem; Hi All, please help me I have a family group and I sent £15 to what I thought was my sons profile. It turned out that he had two profiles in the family... Discussion in 'XBoX Accessibility' started by Danny Boylan, Sep 28, 2023.

Hi All, please help me I have a family group and I sent £15 to what I thought was my sons profile. It turned out that he had two profiles in the family group, one is dormant and one is active. I sent it to the dormant one so he can’t get it ? I have asked for a refund but it doesn’t qualify and they dont help me as to how I move it or retrieve it ? Please help THANK YOU

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